fix problems on SNB ECorp [iphone]

—— Run into issues on SNB ECorp? Get help pending when official support gets back to you!

SNB eCorp

Info:

company: The Saudi National Bank

: http://alahli.com

: alahli.com

Chat with our AI-based SNB eCorp Support

🛠️ Common SNB eCorp Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

SNB eCorp lacks barcode feature for adding beneficiaries

Fix: As a workaround, you can manually enter the beneficiary details instead of using a barcode. Make sure to have the beneficiary's information... ⇲

numerous bugs causing transaction issues

Fix: Try clearing the app's cache and data. Go to your iPhone settings, find the SNB eCorp app, and select 'Clear Cache' if available. If not, un... ⇲

Compatibility issue

does not accept transfers with Arabic names or symbols

Fix: As a temporary solution, consider using English transliterations of Arabic names when entering beneficiary details. This may allow you to co... ⇲

difficulty distinguishing between Arabic and English

Fix: Use a note-taking app to keep a list of common terms and their translations to help you switch between languages more easily while using the... ⇲

inability to add beneficiaries in Arabic

Fix: Use English transliterations of the beneficiary names when adding them to the app. This can help you bypass the limitation of not using Arab... ⇲

Screen issue

does not fit iPhone X screen

Fix: Adjust the display settings on your iPhone. Go to Settings > Display & Brightness and try changing the display settings to see if it improve... ⇲

SNB eCorp logs out unexpectedly

Fix: Check your internet connection. A weak or unstable connection can cause the app to log out. Ensure you are connected to a reliable Wi-Fi or... ⇲

login issues with incorrect credentials

Fix: Double-check your username and password for any typos. If you are unsure, use the 'Forgot Password' feature to reset your password. OR En... ⇲

Errors issue

errors when accessing the app

Fix: Restart your iPhone. This can help clear temporary glitches that may be causing access errors. Simply turn off your device and turn it back... ⇲

UI issue

complicated and outdated user interface

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located to improve your navigatio... ⇲

not user-friendly compared to competitors

Fix: Take time to explore the app's features and familiarize yourself with its layout. This can help improve your overall experience. OR Consi... ⇲

Customization issue

does not meet business owner needs

Fix: Identify specific features that are lacking for your business needs and consider using alternative apps that cater specifically to business... ⇲

Slow issue

slow performance and frequent hangs

Fix: Close any background apps that may be consuming resources. Double-tap the home button (or swipe up from the bottom on newer iPhones) and swi... ⇲

Support issue

poor customer service responses

Fix: Document your issues clearly and keep a record of your communications. This can help you follow up more effectively if you need to reach out... ⇲

Payments issue

inability to process transfers correctly

Fix: Double-check all entered information before submitting a transfer. Ensure that account numbers and beneficiary details are accurate to avoid... ⇲

high fees for transfers

Fix: Review the fee structure in the app and consider using alternative methods for transferring money that may have lower fees, such as other ap... ⇲

Crashes issue

frequent crashes and white screens

Fix: Ensure that your iPhone has enough free memory. Go to Settings > General > iPhone Storage and remove any unnecessary apps or files. OR Tr... ⇲

Uploads issue

cannot upload PDF receipts

Fix: Check if the app has a specific format requirement for receipts. If it does, convert your PDF to the required format using an online convert... ⇲

Performance issue