—— Run into issues on Cheeseburger Bob? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Ensure that you are logged into your account before attempting to place an order. If you are frequently logged out, check your app settings... ⇲
Fix: Check if your reward card is properly linked to your account. Go to the rewards section in the app and ensure that your card details are ent... ⇲
Fix: To avoid losing your order, try to complete your order in one go without backing out. If you need to check something, take a screenshot of y... ⇲
Fix: Make sure your app is updated to the latest version. Go to the App Store, search for Cheeseburger Bobby's Loyalty, and check for updates. If... ⇲
Fix: Double-check that you are entering the correct email address associated with your account. Sometimes, typos can prevent successful logins. I... ⇲
Fix: Verify that you are using the correct email address and check for any typos. If you are unsure, try using the 'Forgot Password' feature to r... ⇲
Fix: Force close the app and restart it. To do this, swipe up from the bottom of the screen (or double-click the home button) to view all open ap... ⇲
Fix: Ensure that your iPhone is running the latest version of iOS 15. Go to Settings > General > Software Update to check for updates. If an upda... ⇲
Fix: Check if you have multiple accounts registered with different email addresses. If so, try to consolidate your accounts by contacting custome... ⇲
Fix: If you receive this message, ensure that you are entering the correct information associated with your account. Double-check your email and... ⇲
Fix: Check if the location you are trying to order from is supported by the app. Some locations may not be available for online ordering. You can... ⇲
Fix: Ensure that you are entering the correct email and password associated with your existing account. If you are unsure, use the 'Forgot Passwo... ⇲
Fix: Double-check the email address you are entering for any typos or errors. Ensure that you are using the correct format (e.g., name@example.co... ⇲
Fix: Ensure that all required fields are filled out correctly. Sometimes, if a mandatory field is left blank or incorrectly filled, it can cause... ⇲
Fix: Check the app for any FAQs or help sections that may provide answers to your questions. Sometimes, common issues are addressed there without... ⇲