fix problems on Moe’s Southwest Grill [iphone]

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—— Run into issues on Moe’s Southwest Grill? Get help pending when official support gets back to you!

Moe’s Southwest Grill
Info:
company: Moe's Southwest Grill
: https://www.moes.com/contact-app
: moes.com
Chat with our AI-based Moe’s Southwest Grill Support
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Freezing issue

Moe’s Southwest Grill frequently locks up

Fix: Clear the app's cache by deleting and reinstalling the app. Press and hold the Moe’s app icon until it jiggles, then tap the 'X' to delete i... ⇲

Frequent app freezes

Fix: Close other apps running in the background to free up resources. Swipe up from the bottom of the screen and swipe away apps you are not usin... ⇲
 
Bugs issue

Errors when adding items to order

Fix: Try restarting the app after encountering an error. Close the app completely and reopen it to see if the issue resolves itself. OR If the... ⇲

Inaccurate order processing

Fix: Double-check your order before finalizing it. Review each item and customization to ensure accuracy before submitting. OR If you notice i... ⇲

Items missing from orders

Fix: Always review your order summary before checkout to ensure all items are included. If something is missing, try adding it again before final... ⇲

Inconsistent rewards point redemption

Fix: Ensure you are logged into the correct account that has the rewards points. Check your account details to confirm your points balance. OR... ⇲

No tracking information for orders

Fix: Check the order confirmation email for any tracking information that may have been sent separately from the app. OR If tracking is not av... ⇲

Inconsistent menu availability

Fix: Check for app updates that may include menu changes. Update the app if necessary. OR If menu items are inconsistent, consider checking th... ⇲

Lack of feedback on order status

Fix: Check the app for any order status updates. There may be a section that provides real-time updates on your order. OR If there is no feedb... ⇲

Missing items in delivery orders

Fix: Always review your order summary before finalizing it to ensure all items are included. If something is missing, try adding it again before... ⇲
 
Customization issue

Missing options for customization

Fix: Check if there are any updates available for the app that might include additional customization options. Go to the App Store and update if... ⇲

Lack of customization options

Fix: Check for any updates to the app that may include new customization features. Update the app if necessary. OR If customization options ar... ⇲

No way to leave special instructions

Fix: Look for a comments or special instructions field during the checkout process. If it’s not available, consider using the website to place yo... ⇲

Limited drink options

Fix: Check for app updates that may include additional drink options. Update the app if necessary. OR If drink options are limited, consider u... ⇲

No option to remove unwanted items

Fix: Review your order summary carefully before checkout. If you accidentally add an unwanted item, try removing it from the order summary. OR... ⇲
 
Notifications issue

Notifications do not match app content

Fix: Check your notification settings in the app. Go to Settings within the app and ensure notifications are enabled and set correctly. OR If... ⇲

No self-removing notifications

Fix: Check the app settings for notification preferences. Adjust settings to manage how notifications are displayed. OR If notifications do no... ⇲
 
UI issue

Address autofill issues

Fix: Ensure that your address is saved correctly in your account settings. Go to your profile and verify that all address fields are filled out a... ⇲

Moe’s Southwest Grill layout changes without functional improvements

Fix: Check for any updates available for the app that might address layout issues. Update the app if necessary. OR If layout changes are not b... ⇲
 
Support issue

No way to contact support easily

Fix: Look for a 'Help' or 'Support' section within the app. This may provide FAQs or a way to submit a request. OR If no support option is ava... ⇲
 
Payments issue

Payment options limited

Fix: Check if there are any updates available for the app that might include additional payment options. Update the app if necessary. OR If pa... ⇲

Saved payment methods disappear

Fix: Ensure that you are logged into the correct account where your payment methods are saved. Check your account settings to verify. OR If pa... ⇲

Inability to remove or re-add cards

Fix: Go to your account settings and look for the payment methods section. Try removing the card from there and then re-adding it. OR If you c... ⇲

Inability to use AARP discounts

Fix: Check if there is a specific section in the app for entering discount codes. Ensure you are entering the AARP code correctly. OR If the a... ⇲
 
Network issue

Network errors during checkout

Fix: Check your internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. Restart your router if using Wi-Fi. O... ⇲
 
Updates issue

Expired promotions not updating

Fix: Check the promotions section in the app to see if there are any new promotions available. Sometimes, promotions may not be visible until you... ⇲

Moe’s Southwest Grill does not reflect current store operations

Fix: Check the app settings to ensure location services are enabled, which may help the app reflect the correct store operations. OR If the ap... ⇲
 
Account issue

Inability to access previous orders

Fix: Check your account settings to see if there is a 'Previous Orders' section. Ensure you are logged into the correct account. OR If previou... ⇲
 
Login issue

Difficulties with logging in

Fix: Ensure you are entering the correct username and password. If you’ve forgotten your password, use the 'Forgot Password' feature to reset it.... ⇲
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 what users are saying
Good experience
86.3%

Bad experience
11.0%

Neutral
2.7%

~ from our NLP analysis of 29,835 combined software ratings.

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 Private Data Moe’s Southwest Grill collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Other Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics