fix problems on AHA Conferences [iphone]

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AHA Conferences
Info:
company: American Heart Association
: https://ativsoftware.com/products/eventpilot/eventpilot-feedback.php?app=AHAENT
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Payments issue

Sessions on demand can be expensive

Fix: Look for any promotional codes or discounts that may be available for on-demand sessions. These can often be found in newsletters or on the... ⇲
 
UI issue

No way to return to homepage after conference

Fix: Try using the back button on your device to navigate back to the homepage. If this does not work, check if there is a menu icon (often repre... ⇲

Difficult to view different lectures at the same time

Fix: Use a separate device, if available, to view multiple lectures simultaneously. This can help you keep track of different sessions without mi... ⇲

Hard to mark sessions

Fix: Look for a 'Favorites' or 'My Schedule' feature in the app that allows you to save sessions you are interested in. If this feature is not in... ⇲

Too many clicks to access single talks

Fix: Familiarize yourself with the app's layout and look for shortcuts or direct links to talks. Sometimes, there are hidden menus that can strea... ⇲

Window close 'X' superimposes on mute button

Fix: Try rotating your device to landscape mode, which may rearrange the layout and separate the buttons for easier access. OR If the issue pe... ⇲

Disorganized and too large

Fix: Use the search function to find specific sessions or topics instead of scrolling through the entire list. This can help you navigate more ef... ⇲

Confusing venue browsing

Fix: Familiarize yourself with the venue layout by checking for a map feature in the app. This can help you navigate more easily during the confe... ⇲

No way to view talks in the app

Fix: Check if there is a dedicated section for recorded talks or sessions within the app. This may be located in the main menu or under a specifi... ⇲

Difficult to distinguish live meetings from recorded ones

Fix: Look for visual indicators such as a 'Live' label or different color coding for live sessions in the app's schedule or agenda. OR If the... ⇲

No one-click option to claim CME

Fix: Check the app's main menu for a 'CME' or 'Credits' section where you might find instructions on how to claim your credits. OR If there is... ⇲

Limited access to virtual conference talks

Fix: Check if there are any specific requirements or additional fees for accessing virtual talks. Sometimes, these are separate from the main reg... ⇲

Navigation is not intuitive

Fix: Take some time to explore the app's layout and familiarize yourself with its features. Look for a tutorial or help section that may provide... ⇲
 
Updates issue

Updates between conference years need improvement

Fix: Check if there is a feedback option within the app to suggest improvements for future updates. This can help the developers understand user... ⇲
 
Bugs issue

Certain features do not work

Fix: Ensure that your app is updated to the latest version, as updates often fix bugs and improve functionality. Check the App Store for any avai... ⇲

Buttons work intermittently

Fix: Ensure that your app is updated to the latest version, as updates can fix bugs that cause buttons to malfunction. OR Try restarting the a... ⇲
 
Audio issue

No audio connection for moderated digital posters

Fix: Check your device's audio settings to ensure that the volume is turned up and that the app has permission to use audio. Sometimes, audio iss... ⇲
 
Screen issue

Unable to get to full screen

Fix: Check if there is a full-screen option in the video player controls. This is often represented by a square icon or a button labeled 'Full Sc... ⇲
 
Support issue

Comments in the app are not followed up

Fix: Keep track of your comments and check back periodically to see if there are any updates or responses. Sometimes, follow-ups may take time.... ⇲
 
Search issue

Search feature returns irrelevant results

Fix: Try using more specific keywords or phrases when searching to narrow down the results. Quotation marks around phrases can help refine the se... ⇲
 
Loading issue

Content fails to load

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if that resolv... ⇲
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 what users are saying
Good experience
88.2%

Bad experience
6.4%

Neutral
5.4%

~ from our NLP analysis of 1,001 combined software ratings.

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 Private Data AHA Conferences collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data
    • Diagnostics