fix problems on BNI Connect [iphone]

—— Run into issues on BNI Connect? Get help pending when official support gets back to you!

BNI Connect® Mobile

Info:

company: BNI Mobile

: http://bniconnect.zendesk.com

: www.bni.com

Chat with our AI-based BNI Connect Support

🛠️ Common BNI Connect Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BNI Connect is slow and lacks performance

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage. Find BNI Connect® Mobile and tap on it. If there's an option... ⇲

Notifications cannot be permanently dismissed

Fix: 1. Check notification settings: Go to Settings > Notifications > BNI Connect. Toggle off 'Allow Notifications' and then toggle it back on. T... ⇲

UI issue

Keyboard gets stuck when submitting referrals

Fix: 1. Restart the app: Close the BNI Connect app completely and reopen it. This can often resolve temporary glitches with the keyboard. OR 2... ⇲

Cannot copy information from referrals

Fix: 1. Take screenshots: If you cannot copy text directly, take screenshots of the referral information and use them as a reference. OR 2. Ma... ⇲

Inconsistent login issues

Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password through the app or website. This can sometimes res... ⇲

Settings issue

All fields required for referrals

Fix: 1. Use a note-taking app: If you find the referral form too restrictive, consider drafting your referral in a note-taking app first, then co... ⇲

Terms and conditions cannot be accepted

Fix: 1. Restart the app: Close and reopen the app to see if the terms and conditions prompt appears again, allowing you to accept them. OR 2.... ⇲

Search issue

Search function is inaccurate

Fix: 1. Use specific keywords: When searching, try to use more specific terms or phrases that are likely to yield better results. Avoid vague ter... ⇲

Registration issue

Cannot register visitors

Fix: 1. Verify permissions: Ensure that you have the necessary permissions to register visitors within the app. Check with your chapter leader if... ⇲

Screen issue

BNI Connect does not fill iPad screen

Fix: 1. Check display settings: Go to Settings > Display & Brightness and ensure that the display settings are optimized for your iPad. Sometimes... ⇲

Crashes issue

Frequent crashes and bugs

Fix: 1. Reinstall the app: Delete the BNI Connect app and reinstall it from the App Store. This can often resolve persistent crashing issues. O... ⇲

Customization issue

No option to refer cross chapter

Fix: 1. Check app settings: Look for any settings related to chapter referrals within the app. Sometimes, options may be hidden in menus or setti... ⇲

Updates issue