—— Run into issues on Poply? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the time zone settings on your device. Go to 'Settings' > 'General' > 'Date & Time' and ensure that 'Set Automatically' is enabled. Th... ⇲
Fix: Restart the app. Close Poply completely by swiping it away from the app switcher, then reopen it and try sending the invites again. OR En... ⇲
Fix: Check if the app has any updates available. Go to the App Store, search for Poply, and see if there is an update that might expand image upl... ⇲
Fix: Ensure that guests are added correctly. Go to the guest list and verify that their contact information is accurate. If they are not receivin... ⇲
Fix: Explore the app for any seasonal or themed updates that may not be immediately visible. Sometimes, new templates are added during holidays o... ⇲
Fix: Check if there are any updates for the app that might include new features. Go to the App Store and see if Poply has been updated recently.... ⇲
Fix: Check the app settings to see if there are any options for adding audio to videos. Sometimes, features are hidden in settings or require a s... ⇲
Fix: Look for a 'Pricing' or 'Upgrade' section within the app. This section usually provides detailed information about the premium features and... ⇲
Fix: Try sending invites in smaller batches instead of all at once. This can help reduce the load on the app and improve sending speed. OR Ens... ⇲