fix problems on Pa [iphone]

​

—— Run into issues on Pa? Get help pending when official support gets back to you!

Paparazzi Accessories
Info:
company: PAPARAZZI LLC
: https://paparazziaccessories.com/pages/contact-us
Chat with our AI-based Pa Support
   Hello! How can I assist you?  

characters left:
 
Loading issue

Loading circle spins indefinitely

Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection. If you're on Wi-Fi, try moving closer to the rou... ⇲

Images not loading

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. 2. Refresh t... ⇲
 
UI issue

Unable to view dashboard

Fix: 1. Refresh the app: Close the app completely and reopen it. This can help refresh the dashboard view. 2. Check for updates: Go to the App St... ⇲

Dashboard missing

Fix: 1. Refresh the app: Close the app completely and reopen it to see if the dashboard appears. 2. Check for updates: Ensure that you have the l... ⇲

Cannot view additional photos of items

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. 2. Refresh t... ⇲
 
Login issue

Password not recognized

Fix: 1. Reset your password: Use the 'Forgot Password' feature on the login screen to reset your password. Follow the instructions sent to your e... ⇲

Pa does not remember login credentials

Fix: 1. Check app settings: Go to the app settings and ensure that the option to remember login credentials is enabled. 2. Update the app: Check... ⇲
 
Bugs issue

Items not adding to cart

Fix: 1. Check for app updates: Go to the App Store and ensure that you have the latest version of the Paparazzi Accessories app. 2. Restart the a... ⇲
 
Crashes issue

Pa crashes frequently

Fix: 1. Update the app: Check the App Store for any available updates for the Paparazzi Accessories app. Developers often release updates to fix... ⇲
 
Updates issue

New releases not updated in real time

Fix: 1. Refresh the app: Close the app completely and reopen it to see if new releases appear. 2. Check for updates: Ensure that you have the lat... ⇲

Outdated inventory information

Fix: 1. Refresh the app: Close the app completely and reopen it to see if the inventory updates. 2. Check for updates: Ensure that you have the l... ⇲
 
Syncing issue

Cart does not sync with website

Fix: 1. Log out and log back in: Sometimes, logging out of your account and then logging back in can help sync your cart. 2. Check for app update... ⇲
 
Screen issue

Black screen after update

Fix: 1. Force close the app: Double-tap the home button (or swipe up from the bottom of the screen) and swipe up on the Paparazzi Accessories app... ⇲
 
Validation issue

Shipping address validation issues

Fix: 1. Double-check your address: Ensure that all fields in your shipping address are filled out correctly, including street address, city, stat... ⇲
 
Uploads issue

Profile picture upload glitch

Fix: 1. Check image format: Ensure that the image you are trying to upload is in a supported format (JPEG, PNG) and is not too large in size. 2.... ⇲
 
Glitches issue

Inconsistent inventory display

Fix: 1. Refresh the app: Close the app completely and reopen it to see if the inventory displays correctly. 2. Check for updates: Ensure that you... ⇲
 
Slow issue

Pa runs slowly

Fix: 1. Restart your device: A simple restart can help improve the performance of the app. 2. Clear app cache: Go to Settings > General > iPhone... ⇲
 
Installation issue

Requires frequent reinstallations

Fix: 1. Ensure you have enough storage: Go to Settings > General > iPhone Storage to check if you have enough space on your device. If storage is... ⇲
 
Messages issue

Error messages when accessing back office

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data. 2. Restart t... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Bad experience
54.1%

Good experience
35.4%

Neutral
10.4%

~ from our NLP analysis of 268 combined software ratings.

 Switch to these Alternatives:
Mary Kay Digital Showcase
Mary Kay® MirrorMe
Mary Kay® Skin Analyzer
Star Program
Real Talk Kim Go
Brown Skin Brunchin
Skinny Mixes
SmartStyle Hair Salons
Awakenings with Iyanla Vanzant
Piper Lou Collection

 Private Data Pa collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location