fix problems on Earnify [iphone]

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—— Run into issues on Earnify? Get help pending when official support gets back to you!

earnify
Info:
company: BP North America
: https://www.bp.com/en_us/united-states/home/products-and-services/earnify/earnify-faqs.html
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Slow issue

slow and unresponsive

Fix: 1. Close any background apps that may be using resources. Double-tap the home button and swipe up on apps to close them. 2. Restart your iPh... ⇲
 
Customization issue

no option to turn off printed receipts

Fix: 1. Check the app settings for any options related to receipt preferences. 2. If no option exists, consider using the app's digital receipt f... ⇲
 
Payments issue

Apple Pay not supported

Fix: 1. Check if your Apple Pay is set up correctly on your iPhone by going to Settings > Wallet & Apple Pay. 2. Ensure that your payment method... ⇲

error messages during payment

Fix: 1. Ensure your payment method is valid and has sufficient funds. 2. Check your internet connection to ensure it is stable during the transac... ⇲

inability to pay at pump

Fix: 1. Ensure that your payment method is correctly set up in the app. 2. Check your internet connection to ensure it is stable while attempting... ⇲
 
Bugs issue

inconsistent pricing at pump

Fix: 1. Always check the app for the latest prices before heading to the pump. 2. If you notice a discrepancy, take a screenshot of the app's pri... ⇲

poor integration of rewards system

Fix: 1. Check the app settings to ensure your rewards account is linked correctly. 2. If you notice discrepancies, try logging out and back in to... ⇲
 
Login issue

login issues

Fix: 1. Ensure you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' feature to reset it. 2.... ⇲
 
Support issue

lack of customer support

Fix: 1. Check the app for any FAQ or help section that may provide answers to common issues. 2. Look for community forums or user groups online w... ⇲
 
UI issue

missing credit card nicknames

Fix: 1. Go to the payment settings in the app and check if there is an option to add or edit nicknames for your credit cards. 2. If this feature... ⇲

inability to input past receipts

Fix: 1. Check if the app has a feature for adding past receipts in the settings or account section. 2. If this feature is not available, consider... ⇲

confusing user interface

Fix: 1. Spend some time exploring the app to familiarize yourself with its layout. 2. Look for any tutorial or guide within the app that may help... ⇲
 
Notifications issue

earnify redirects without notification

Fix: 1. Check the app settings for any options related to notifications or redirects. 2. If you find no settings, consider keeping an eye on the... ⇲
 
Settings issue

no instructions for redeeming points

Fix: 1. Look for a help or FAQ section within the app that may provide instructions. 2. If no instructions are available, consider checking the a... ⇲
 
Crashes issue

earnify crashes during updates

Fix: 1. Ensure your iPhone has enough storage space for the update. Go to Settings > General > iPhone Storage to check. 2. Restart your iPhone be... ⇲
 
Updates issue

frequent app updates required

Fix: 1. Enable automatic updates in your iPhone settings to ensure you always have the latest version. Go to Settings > App Store > App Updates a... ⇲

no clear communication about app changes

Fix: 1. Check the app's update notes in the App Store for information on changes. 2. Follow the app's social media channels for announcements and... ⇲
 
Syncing issue

lost points after app migration

Fix: 1. Check if your points are linked to your account by logging in and reviewing your points balance. 2. If points are missing, try logging ou... ⇲
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 what users are saying
Good experience
95.0%

Bad experience
3.8%

Neutral
1.2%

~ from our NLP analysis of 8,650 combined software ratings.

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 Private Data earnify collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics