fix problems on QLM [iphone]

—— Run into issues on QLM? Get help pending when official support gets back to you!

QLM

Info:

company: Q Life & Medical Insurance Company LLC

: http://www.qlm.com.qa

Chat with our AI-based QLM Support

🛠️ Common QLM Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to open insurance cards

Fix: 1. Ensure that your device is running the latest version of iOS. Go to Settings > General > Software Update and check for updates. If an upd... ⇲

Invalid signup details

Fix: 1. Double-check the information you are entering during signup. Ensure that your email address is correctly formatted and that all required... ⇲

Syncing issue

Claims submission and tracking not working

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persists. 2. Log out of the app an... ⇲

Claims submitted via web not visible in app

Fix: 1. Log out of the app and log back in to refresh the data. 2. Check if there is a sync option in the app settings to manually sync your clai... ⇲

UI issue

Invalid response pop-up

Fix: 1. Restart the app to clear any temporary glitches. 2. Check your internet connection to ensure it is stable. 3. If the issue continues, uni... ⇲

Consent selection page not passable

Fix: 1. Ensure that you are following all prompts correctly on the consent page. 2. Try tapping on different areas of the screen if the buttons s... ⇲

Invalid sign pop-up

Fix: 1. Ensure that your internet connection is stable. 2. Clear the app's cache by going to Settings > QLM and selecting 'Clear Cache' if availa... ⇲

Poorly designed interface

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. 2. Use the app's help or tutorial section if available to... ⇲

Login not working

Fix: 1. Verify that you are entering the correct username and password. If you forgot your password, use the 'Forgot Password' feature to reset i... ⇲

Compatibility issue

QLM unstable with recent iOS

Fix: 1. Check for any updates for the QLM app in the App Store and install them. 2. Restart your iPhone to clear any temporary issues. 3. If the... ⇲

Registration issue

Registration and login failures

Fix: 1. Ensure that you are using a valid email address and that your password meets the app's requirements. 2. Clear the app's cache by going to... ⇲

Updates issue

Application unable to launch after update

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Check for any additional updates for the app in the App Store. 3. If the app still... ⇲

Crashes issue

QLM not working at all

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Check for updates for both iOS and the QLM app in the App Store. 3. If the app cont... ⇲

التطبيق لا يعمل

Fix: 1. تأكد من أن جهازك يعمل بأحدث إصدار من نظام iOS. انتقل إلى الإعدادات > عام > تحديث البرنامج للتحقق من التحديثات. 2. أعد تشغيل التطبيق عن طر... ⇲