—— Run into issues on Summarify? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the subscription plan you are on. If you are on a basic plan, consider upgrading to a higher tier that offers more tokens for summarie... ⇲
Fix: Ensure that the video you are trying to summarize is not restricted by copyright or privacy settings. Try summarizing a different video that... ⇲
Fix: Check the app settings to see if there is an option to enable full transcripts. Sometimes, this feature can be toggled on or off based on us... ⇲
Fix: Check for any available updates for the app. Developers often release updates to fix bugs and improve performance. Go to the App Store, sear... ⇲
Fix: When summarizing, try to select specific sections of the video that are more detailed or informative. This can help the app generate a more... ⇲
Fix: Double-check that you are selecting the correct video before initiating the summary. Sometimes, the app may default to the last viewed video... ⇲
Fix: Review the API usage guidelines provided in the app documentation. Ensure that you are not exceeding the allowed number of API calls per day... ⇲
Fix: Try clearing the app cache and data. This can often resolve issues related to app performance. Go to your iPhone settings, find the app, and... ⇲
Fix: Look for an option in the app settings to disable or minimize prompts for reviews. Some apps allow you to manage notification preferences.... ⇲
Fix: Try logging out of your YouTube account within the app and then logging back in. This can help re-establish the connection between the app a... ⇲
Fix: Ensure that your Mac is running the latest version of the operating system. Sometimes, compatibility issues arise with older OS versions. Up... ⇲
Fix: If a desktop version is not available, consider using the mobile app on your iPhone as a workaround. You can also access the app through a w... ⇲
Fix: Try to identify specific features where the app underperforms and look for alternative methods or tools that can complement the app's functi... ⇲
Fix: Check the app settings for any language preferences. Some apps allow you to set a default language for summaries, which may not be immediate... ⇲
Fix: Explore the app's features to maximize what is available in the free version. Focus on using the most impactful features that can still prov... ⇲