fix problems on FHB Commercial Online Hawaii [iphone]

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—— Run into issues on FHB Commercial Online Hawaii? Get help pending when official support gets back to you!

FHB Commercial Online Hawaii
Info:
company: First Hawaiian Bank
: https://www.fhb.com/en/
Chat with our AI-based FHB Commercial Online Hawaii Support
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Login issue

Frequent logouts

Fix: Check your app settings to see if there is an option for session timeout or auto-logout. If so, adjust these settings to a longer duration i... ⇲

Face ID not remembered

Fix: Go to your device settings, then to 'Face ID & Passcode'. Ensure that the app is allowed to use Face ID. If it is already enabled, try disab... ⇲

Inconvenient login process

Fix: Check if the app has a 'Remember Me' option during login. Enabling this can save your login credentials for easier access in the future. O... ⇲

Pointless app if login fails

Fix: Focus on resolving login issues first by following the steps outlined for logging in. Once logged in, explore the app's features to see its... ⇲
 
Updates issue

Scheduled maintenance causing unavailability

Fix: Check the bank's website or social media channels for announcements regarding maintenance schedules. This can help you plan your usage aroun... ⇲
 
Payments issue

Inability to deposit money via mobile app

Fix: Ensure that you are following the correct steps for mobile deposits. This usually involves selecting the deposit option, taking clear pictur... ⇲

Difficulties authorizing wire transfers

Fix: Ensure that you have completed all necessary steps for wire transfer authorization, including verifying your identity and confirming the tra... ⇲
 
Security issue

Excessive security questions

Fix: Review your security settings in the app. If possible, reduce the number of security questions or change them to ones that are easier for yo... ⇲

Unauthorized login error

Fix: If you receive an unauthorized login error, ensure that you are entering the correct credentials. If you suspect your account may have been... ⇲
 
Account issue

Limited loan information

Fix: Check if there is a dedicated section in the app for loans or financial products. Sometimes, information may be located in a different part... ⇲
 
Network issue

FHB Commercial Online Hawaii not functioning for mobile banking

Fix: Ensure that your app is updated to the latest version. Outdated apps can have functionality issues. Check the App Store for updates. OR I... ⇲

FHB Commercial Online Hawaii does not connect at all

Fix: Check your internet connection. Ensure you have a stable Wi-Fi or mobile data connection. Try toggling airplane mode on and off to reset the... ⇲
 
Bugs issue

Overall frustrating experience

Fix: Take note of specific issues you encounter and try to address them one at a time. This can help you manage frustrations and find solutions m... ⇲
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 what users are saying
Bad experience
79.2%

Good experience
16.7%

Neutral
4.2%

~ from our NLP analysis of 24 combined software ratings.

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 Private Data FHB Commercial Online Hawaii collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Contacts
    • Identifiers
    • Usage Data
    • Diagnostics