fix problems on Radiate [iphone]

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—— Run into issues on Radiate? Get help pending when official support gets back to you!

Radiate
Info:
company: Radiate The World, Inc.
: https://www.radiatetheworld.com/support/
: www.radiatetheworld.com
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Privacy issue

Blocked users still appear in group chats

Fix: 1. Re-block the User: Go to the blocked users list in the app settings and re-block the user. This may refresh the block status. 2. Leave t... ⇲

Landing page often contains inappropriate content

Fix: 1. Adjust Content Preferences: Check if the app has settings to filter or adjust content preferences. Go to settings and look for content fi... ⇲

Sexualization of content on the platform

Fix: 1. Adjust Content Preferences: Check if the app has settings to filter or adjust content preferences. Go to settings and look for content fi... ⇲
 
Login issue

Inability to log in without Facebook

Fix: 1. Check for Alternative Login Options: Look for any 'Sign Up' or 'Log In' options that may allow you to use email or phone number instead o... ⇲
 
Security issue

Spam accounts and content prevalent

Fix: 1. Report Spam Accounts: Use the reporting feature to report spam accounts and content. This helps the app identify and remove them. 2. Blo... ⇲

Limited options for reporting inappropriate content

Fix: 1. Use Available Reporting Features: Familiarize yourself with the existing reporting options in the app. Go to settings or help to find how... ⇲

New accounts can message immediately, leading to scams

Fix: 1. Adjust Privacy Settings: Go to your account settings and adjust who can message you. Limit messaging to friends or verified accounts only... ⇲
 
Account issue

Difficulty in deleting accounts and data

Fix: 1. Locate Account Deletion Option: Go to the app settings and look for account management or privacy settings where you can find the option... ⇲
 
Updates issue

Real-time message updates are inconsistent

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection, as poor connectivity can affect real-time updates. 2. Restart t... ⇲
 
UI issue

No option to reply directly to comments

Fix: 1. Use Direct Messaging: If you want to respond to a comment, consider sending a direct message to the user instead. 2. Comment on the Post... ⇲
 
Search issue

Inability to find club events

Fix: 1. Use Search Function: Utilize the search feature within the app to look for specific clubs or events. 2. Check Event Categories: Navigate... ⇲

Lack of underground event postings

Fix: 1. Use Search Function: Utilize the search feature within the app to look for specific underground events. 2. Follow Relevant Clubs: Follow... ⇲
 
Network issue

Radiate does not function well in low service areas

Fix: 1. Switch to Offline Mode: If the app has an offline mode, enable it to use the app without a strong connection. 2. Download Content: If po... ⇲
 
Bugs issue

Inconsistent algorithm performance

Fix: 1. Interact with Content: Engage more with content that interests you to help the algorithm learn your preferences. 2. Clear App Cache: Off... ⇲
 
Notifications issue

Notifications show unread messages when there are none

Fix: 1. Restart the App: Close the app completely and reopen it to refresh notifications. 2. Clear App Cache: Offload the app to clear any cache... ⇲
 
Crashes issue

Crashing during use

Fix: 1. Update the App: Ensure you are using the latest version of Radiate. Go to the App Store, search for Radiate, and tap 'Update' if availabl... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
97.1%

Bad experience
1.7%

Neutral
1.2%

~ from our NLP analysis of 20,632 combined software ratings.

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 Private Data Radiate collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. 1 Heydar Token: $7.99 See who Heyed you!
  2. Radiate Glow 1 Month: $9.99 1 Month Subscription to Radiate Glow
  3. 3 Heydar Tokens: $18.99 3 Tokens to see who Heyed you.
  4. 5 Heydar Tokens: $26.99 5 Tokens to see who Heyed you.
  5. Radiate Glow 6 Month: $34.99 6 Month Subscription to Radiate Glow
  6. Radiate Glow 3 Month: $24.99 3 Month Subscription to Radiate Glow
  7. 1 Month: $9.99 1 Month Subscription to Radiate Glow
  8. Radiate Glow 3 Month: $24.99 3 Month Subscription to Radiate Glow
  9. 1 Year: $99.99 1 Year Subscription to Radiate Glow
  10. 6 Month: $34.99 6 Month Subscription to Radiate Glow