fix problems on Octane X [iphone]

—— Run into issues on Octane X? Get help pending when official support gets back to you!

Octane X

Info:

company: OTOY inc.

: https://help.otoy.com/

: otoy.com

Chat with our AI-based Octane X Support

🛠️ Common Octane X Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Completely unusable after iPadOS 17 update

Fix: 1. Restart your iPad: Sometimes, a simple restart can resolve issues after an update. Press and hold the power button until you see the 'sli... ⇲

Octane X crashes when viewing nodes

Fix: 1. Clear the app cache: Go to Settings > General > iPhone Storage, find Octane X, and select 'Offload App'. This will free up storage used b... ⇲

Network issue

Does not work without an internet connection

Fix: 1. Use offline mode: If Octane X has an offline mode, enable it in the app settings. This may allow you to use some features without an inte... ⇲

Compatibility issue

Incompatible with certain devices

Fix: 1. Check device compatibility: Visit the Octane X website or the App Store page to confirm if your device is compatible with the latest vers... ⇲

Lacks support for importing from Nomad Sculpt

Fix: 1. Export in compatible formats: If possible, export your models from Nomad Sculpt in a format that Octane X supports (like OBJ or FBX) and... ⇲

Rendering does not work on iPadOS 17

Fix: 1. Check rendering settings: Open Octane X and navigate to the rendering settings. Ensure that all settings are configured correctly and tha... ⇲

Support issue