—— Run into issues on JJhome? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure that your Wi-Fi or cellular data is working properly. You can do this by trying to load a webpage... ⇲
Fix: 1. Force close the app: Swipe up from the bottom of the screen (or double-click the home button) to access the app switcher, then swipe up o... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > JJhome and ensure that notifications are enabled. Adjust the settings to al... ⇲
Fix: 1. Adjust notification settings: Go to Settings > Notifications > JJhome and adjust the notification settings to reduce the frequency of bat... ⇲
Fix: 1. Check for an ad-free version: Look in the app settings to see if there is an option to purchase an ad-free version or subscription that r... ⇲
Fix: 1. Ensure proper usage: Make sure you are using the app in well-lit conditions and that the bird is clearly visible in the frame. Take multi... ⇲
Fix: 1. Monitor app usage: Keep track of when the app requires resets. If it happens after specific actions, try to avoid those actions or find a... ⇲
Fix: 1. Reset your password: If you are having trouble logging in, try resetting your password by selecting the 'Forgot Password' option on the l... ⇲
Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. Look for a help or tuto... ⇲
Fix: 1. Check app settings: Look for any settings related to saving images or thumbnails within the app. Some apps have options that may not be i... ⇲
Fix: 1. Check app settings: Look in the app settings to see if there are options for adding multiple users or sharing access. Some apps have hidd... ⇲
Fix: 1. Close background apps: Ensure that other apps are not running in the background, which can slow down the camera. Double-click the home bu... ⇲
Fix: 1. Check for updates: Ensure you have the latest version of the app, as recording features may be added in updates. 2. Use alternative apps... ⇲
Fix: 1. Use a translation app: If the instructions are unclear, consider using a translation app to help you understand the content better. You c... ⇲
Fix: 1. Forget and reconnect to Wi-Fi: Go to Settings > Wi-Fi, tap on your network, and select 'Forget This Network.' Then reconnect by entering... ⇲
Fix: 1. Restart your device: After an update, restart your device to ensure all new changes are properly applied. 2. Clear app cache: Go to Sett... ⇲
Fix: 1. Check the app for help sections: Look for any help or FAQ sections within the app that may provide guidance on common issues. 2. Search o... ⇲