—— Run into issues on MP MediaTest? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check your internet connection during and after the session. A weak connection may prevent the app from properly recording your session and... ⇲
Fix: Increase your profile completeness. Make sure your profile is fully filled out with accurate information. Sometimes, incomplete profiles can... ⇲
Fix: Check your notification settings on your iPhone. Go to Settings > Notifications > MP MediaTest and ensure that notifications are allowed and... ⇲
Fix: Review the app's terms and conditions regarding session completion. Familiarize yourself with the policies to understand what qualifies for... ⇲
Fix: Before starting a session, ensure that you have closed other apps running in the background. This can help free up memory and reduce the cha... ⇲
Fix: Check the app regularly for new session postings. Sometimes sessions may be posted at irregular intervals, so frequent checking can help you... ⇲
Fix: Try reaching out to customer service through multiple channels. If you have only used email, consider using any available chat feature withi... ⇲