fix problems on To [iphone]

—— Run into issues on To? Get help pending when official support gets back to you!

Toby – Hire Local Service

Info:

company: Toby Technology Limited, Hong Kong SAR

: https://www.hellotoby.com/en/faq

: www.hellotoby.com

Chat with our AI-based To Support

🛠️ Common To Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Email confirmations often in Chinese

Fix: Check your account settings within the app to ensure that your preferred language is set to English. Navigate to the settings menu, look for... ⇲

To changes to Chinese despite English selection

Fix: Go to the app settings and ensure that the language is set to English. If it keeps reverting, try uninstalling and reinstalling the app to r... ⇲

Account issue

Account deletion not possible

Fix: If you cannot find an option to delete your account within the app, try looking for a 'Help' or 'Support' section in the app where you might... ⇲

Messages issue

Receiving random WhatsApp messages

Fix: Check the app's permissions in your device settings. Go to Settings > Privacy > WhatsApp and see if the app has permission to access your co... ⇲

Settings issue

Lack of English settings for Taiwan region

Fix: If the app does not provide English settings for the Taiwan region, try changing your region settings on your device. Go to Settings > Gener... ⇲

UI issue

Frustrating communication UI/UX

Fix: Take note of specific elements that are frustrating and try to adapt your usage. For example, if certain buttons are hard to find, create a... ⇲

User forced to choose interaction method

Fix: If the app forces you to choose a specific interaction method, try exploring the settings to see if there are options to customize your inte... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.4%

Neutral

9.5%

Bad experience

8.1%

~ from our NLP analysis of 74 combined software ratings.

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Private Data To collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Identifiers
- Diagnostics