fix problems on Biblical Archaeology Review [iphone]

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—— Run into issues on Biblical Archaeology Review? Get help pending when official support gets back to you!

Biblical Archaeology Review
Info:
company: Biblical Archaeology Review
: http://www.biblicalarchaeology.org/about-the-biblical-archaeology-society/customer-service/
Chat with our AI-based Biblical Archaeology Review Support
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Downloads issue

Download issues on iPad

Fix: Check your iPad's storage. Go to Settings > General > iPad Storage to see if you have enough space. If not, delete unnecessary apps or files... ⇲

Cannot read previously downloaded content

Fix: Check if the downloaded content is still available in the app. Go to the 'Downloads' section and see if the articles are listed there. OR... ⇲
 
Account issue

No password reset option

Fix: If you cannot reset your password through the app, try using the web version. Go to the login page and look for a 'Forgot Password?' link to... ⇲
 
Payments issue

Biblical Archaeology Review does not allow access to purchased content

Fix: Log out of the app and log back in. This can sometimes refresh your access to purchased content. Go to Settings in the app, find the logout... ⇲

Confusing subscription model

Fix: Review the subscription details in the app settings. Look for a section that explains the subscription tiers and what each includes. OR V... ⇲

Biblical Archaeology Review keeps asking to subscribe

Fix: Check your subscription status in the app settings. If you are already subscribed, ensure you are logged into the correct account. OR Try... ⇲

Inaccessible content without additional payment

Fix: Review your current subscription plan to see what content is included. This can usually be found in the account settings. OR Consider upg... ⇲
 
Syncing issue

Biblical Archaeology Review frequently forgets subscription

Fix: Ensure that you are logged into the same account that you used to purchase the subscription. Check your account settings to confirm this.... ⇲
 
Slow issue

Biblical Archaeology Review is slow and jerky

Fix: Close other apps running in the background. Double-tap the home button or swipe up from the bottom (depending on your iPhone model) to see a... ⇲
 
UI issue

User interface needs improvement

Fix: Familiarize yourself with the app's layout. Sometimes, understanding the navigation can help mitigate frustrations with the interface. OR... ⇲

Cannot print articles

Fix: Take a screenshot of the article and print the screenshot. Press the side button and the volume up button simultaneously to capture the scre... ⇲

Instruction screen cannot be closed

Fix: Try tapping outside the instruction screen or looking for a close button, usually located at the top or bottom of the screen. OR If the s... ⇲
 
Compatibility issue

Limited access to older articles

Fix: Check if there is a filter or sorting option in the app that allows you to view older articles. This may be located in the articles section.... ⇲
 
Login issue

Login issues on new devices

Fix: Ensure you are entering the correct login credentials. Double-check for typos in your email and password. OR If you have two-factor authe... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
65.5%

Good experience
34.5%

Neutral
0.0%

~ from our NLP analysis of 29 combined software ratings.

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 Private Data Biblical Archaeology Review collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Biblical Archaeology Review: $19.99 Biblical Archaeology Review 1 year
  2. BIBLICAL ARCHAEOLOGY REVIEW (Sept/Oct 2013): $5.99 BIBLICAL ARCHAEOLOGY REVIEW (Sept/Oct 2013)
  3. BIBLICAL ARCHAEOLOGY REVIEW (March/April 2013): $5.99 BIBLICAL ARCHAEOLOGY REVIEW (March/April 2013)
  4. BIBLICAL ARCHAEOLOGY REVIEW (Nov/Dec 2012): $5.99 BIBLICAL ARCHAEOLOGY REVIEW (Nov/Dec 2012)
  5. BIBLICAL ARCHAEOLOGY REVIEW (July/Aug 2013): $5.99 BIBLICAL ARCHAEOLOGY REVIEW (July/Aug 2013)
  6. BIBLICAL ARCHAEOLOGY REVIEW (Sept/Oct 2012): $5.99 BIBLICAL ARCHAEOLOGY REVIEW (Sept/Oct 2012)
  7. BIBLICAL ARCHAEOLOGY REVIEW (May/June 2013): $5.99 BIBLICAL ARCHAEOLOGY REVIEW (May/June 2013)
  8. BIBLICAL ARCHAEOLOGY REVIEW (March/April 2011): $5.99 BIBLICAL ARCHAEOLOGY REVIEW (March/April 2011)
  9. BIBLICAL ARCHAEOLOGY REVIEW (September/October 2011): $5.99 BIBLICAL ARCHAEOLOGY REVIEW (September/October 2011)
  10. BIBLICAL ARCHAEOLOGY REVIEW (July/August 2012): $5.99 BIBLICAL ARCHAEOLOGY REVIEW (July/August 2012)