fix problems on Extraco EBank [iphone]

​

—— Run into issues on Extraco EBank? Get help pending when official support gets back to you!

Extraco eBank
Info:
company: Extraco Banks
: https://www.extracobanks.com
Chat with our AI-based Extraco eBank Support
   Hello! How can I assist you?  

characters left:
 
Bugs issue

Firmware bugs causing transfer issues

Fix: Clear the app's cache to resolve potential bugs. Go to your iPhone's Settings, scroll down to Extraco eBank, and select 'Clear Cache' if ava... ⇲

Bugs causing incomplete transaction loading

Fix: Ensure that your internet connection is stable. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the issue persis... ⇲

Check deposit option randomly disappears

Fix: Ensure that you are following the correct steps for check deposit. Sometimes, the option may not appear if the app does not recognize the ch... ⇲
 
Features issue

Lack of built-in calculator

Fix: Use the built-in calculator on your iPhone. You can access it by swiping down on the home screen and typing 'Calculator' in the search bar.... ⇲

No detailed transaction notes

Fix: Manually keep a record of your transactions in a notes app. You can create a note for each transaction and include details such as the date,... ⇲
 
UI issue

Deposits not highlighted

Fix: Look for any settings within the app that allow you to customize how deposits are displayed. Sometimes, changing the display settings can he... ⇲

Difficulty navigating bill pay

Fix: Familiarize yourself with the bill pay section by reviewing any available tutorials or help sections within the app. This can help you under... ⇲

Routing/account numbers hard to find

Fix: Check the account details section of the app. This is usually where routing and account numbers are displayed. If you can't find them, try s... ⇲

Transactions blend together

Fix: Use filters or sorting options within the transactions section to categorize them by date, amount, or type. This can help you distinguish be... ⇲

Sidebar/menu obstructs view

Fix: Check if there is an option to hide or minimize the sidebar/menu. This can often be done by tapping a button or swiping it away, allowing fo... ⇲

Extraco eBank layout requires multiple taps to view balance

Fix: Look for a quick view or summary option on the main screen that may allow you to see your balance without navigating through multiple menus.... ⇲
 
Customization issue

No Dark Mode option

Fix: Check your iPhone's settings to see if you can enable Dark Mode for the entire device. Go to Settings > Display & Brightness and select 'Dar... ⇲

Limited options for organizing deposits

Fix: Use a separate app or spreadsheet to categorize and track your deposits. You can create different folders or categories to keep your deposit... ⇲
 
Security issue

Inability to reuse passwords

Fix: Use a password manager app to securely store and generate unique passwords for your accounts. This way, you can easily access them without n... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
82.2%

Bad experience
13.7%

Neutral
4.1%

~ from our NLP analysis of 1,199 combined software ratings.

 Switch to these Alternatives:
Texell Digital Banking
Educators Credit Union
FNBCT Mobile
GENCO FCU Mobile
TFNB - Your Bank for Life
Alliance Bank Central Texas
First National Bank of Evant
First Central Credit Union
SWECU
Central National Bank

 Private Data Extraco eBank collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics