fix problems on Pinellas Library Cooperative [iphone]

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—— Run into issues on Pinellas Library Cooperative? Get help pending when official support gets back to you!

Pinellas Library Cooperative
Info:
company: Pinellas Public Library Cooperative, Inc.
: http://www.yourlibraryapp.com/PinellasLibraryCooperative
Chat with our AI-based Pinellas Library Cooperative Support
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Permissions issue

Authentication issues when placing materials on hold

Fix: Ensure that you are entering the correct library card number and PIN. Double-check for any typos or incorrect characters. If you are unsure,... ⇲
 
Camera issue

Barcode scanning doesn’t work

Fix: Ensure that your camera lens is clean and unobstructed. Wipe the lens gently with a soft cloth to remove any smudges or dirt that may affect... ⇲

Completely useless for barcode scanning and login

Fix: Ensure that you are using the latest version of the app. Go to the App Store, search for the Pinellas Library Cooperative app, and check for... ⇲
 
Login issue

Cannot log in despite correct information

Fix: Reset your password through the library's website. Follow the prompts to receive a password reset link via email, and then try logging in ag... ⇲

Logs out every time after update

Fix: Check your app settings to see if there is an option to stay logged in. Some apps have a 'Remember Me' feature that needs to be enabled. O... ⇲
 
UI issue

Cannot see check out history

Fix: Ensure you are logged into the correct account. Sometimes users have multiple accounts and may be logged into the wrong one. Log out and log... ⇲
 
Network issue

Connection issues with catalog provider

Fix: Check your internet connection. If you are on Wi-Fi, try switching to cellular data or vice versa to see if the connection improves. OR R... ⇲

Cannot connect to server

Fix: Check your internet connection. Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your conne... ⇲
 
Crashes issue

Pinellas Library Cooperative won’t open

Fix: Force close the app and reopen it. Swipe up from the bottom of the screen (or double-click the home button) to view open apps, then swipe th... ⇲
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 what users are saying
Bad experience
53.3%

Good experience
33.3%

Neutral
13.3%

~ from our NLP analysis of 15 combined software ratings.

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Remora: Reduce Single-Use

 Private Data Pinellas Library Cooperative collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data