fix problems on TIAA [iphone]

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TIAA
Info:
company: TIAA
: http://www.tiaa.org
: www.tiaa.org
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UI issue

Logout feature is hard to find

Fix: To log out, tap on your profile icon or the settings gear icon, usually located in the top right corner of the app. Look for the 'Logout' op... ⇲

Design is clunky and not user-friendly

Fix: Familiarize yourself with the app's layout by exploring each section. Sometimes, taking time to navigate can help you find features more eas... ⇲

Poor organization of app layout

Fix: Take time to explore the app and familiarize yourself with its layout. Sometimes, understanding where features are located can improve usabi... ⇲
 
Notifications issue

Inconsistent push notifications for transactions

Fix: Check your notification settings for the app. Go to Settings > Notifications > TIAA and ensure that 'Allow Notifications' is turned on. Also... ⇲

Notifications for account withdrawals are missing

Fix: Check your notification settings within the app to ensure that withdrawal notifications are enabled. Go to Settings > Notifications and look... ⇲

Annoying reminders that cannot be dismissed

Fix: Check the app settings to see if there is an option to manage reminders. Look for a section related to notifications or reminders. OR If... ⇲
 
Bugs issue

Bugs cause session expiration messages

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for TIAA, and check for updates. Updating can fix bugs th... ⇲
 
Compatibility issue

Limited functionality compared to the website

Fix: Use the website for tasks that are not available in the app. Bookmark the website on your mobile browser for easy access. OR Check if the... ⇲

Inability to access certain features on the app

Fix: Ensure that you are logged in with the correct account that has access to those features. If you have multiple accounts, switch to the appro... ⇲
 
Permissions issue

No option for view-only access

Fix: If you need view-only access, consider using the website instead, which may offer more flexible access options. OR You can also create a... ⇲

Limited access to important forms and documents

Fix: Check the app's document section thoroughly, as some forms may be located in different areas. Use the search function if available. OR If... ⇲
 
Customization issue

Lack of customization for user views

Fix: Explore the app settings to see if there are any options for customizing your dashboard or views. Some apps allow rearranging or hiding cert... ⇲

No support for Dark Mode

Fix: If you prefer Dark Mode, consider using your device's accessibility settings to enable a high-contrast mode as a workaround. OR Keep an e... ⇲
 
Support issue

Slow response times for customer service

Fix: Try using the app's FAQ or help section for common issues, which may provide quicker solutions than waiting for customer service. OR If y... ⇲
 
Settings issue

Frequent loss of Touch ID settings after updates

Fix: After each update, go to Settings > Touch ID & Passcode and re-enable Touch ID for the TIAA app. This may need to be done each time the app... ⇲

Difficulties in tracking investment performance over time

Fix: Use the app's reporting or performance tracking features, if available. Familiarize yourself with how to generate reports or view historical... ⇲
 
Privacy issue

No clear disclosure for certain investment actions

Fix: Review the app's help section or FAQ for explanations on investment actions. This may provide clarity on what actions are being taken. OR... ⇲
 
Updates issue

Delayed updates on transaction statuses

Fix: Check your internet connection to ensure it is stable. A poor connection can delay updates. Try switching between Wi-Fi and cellular data to... ⇲
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 what users are saying
Good experience
93.4%

Bad experience
4.3%

Neutral
2.3%

~ from our NLP analysis of 7,774 combined software ratings.

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 Private Data TIAA collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics