fix problems on ProxMate [iphone]

—— Run into issues on ProxMate? Get help pending when official support gets back to you!

ProxMate

Info:

company: Lars Schneider

: https://docs.proxmate-app.de

Chat with our AI-based ProxMate Support

🛠️ Common ProxMate Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

ProxMate freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping up on the ProxMat... ⇲

slow loading times

Fix: 1. Check your internet connection speed using a speed test app. If the speed is low, try resetting your router or switching to a different n... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs that cause crashes. 2. Rest... ⇲

Loading issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline viewing. Look for a download button or option within the app settings. 2.... ⇲

Support issue

poor customer support

Fix: 1. Look for a comprehensive FAQ or help section within the app or on the official website. Many common issues are addressed there. 2. Join u... ⇲

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > ProxMate and ensure that notifications are enabled. Check that the alert style is set to your preference... ⇲

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app layout by exploring each section. Look for a tutorial or help section within the app that may guide you... ⇲

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options that you may have missed. 2. Consider using thir... ⇲

Battery issue

high battery consumption

Fix: 1. Reduce the screen brightness while using the app to conserve battery life. 2. Close other background apps that may be consuming battery p... ⇲

Compatibility issue