fix problems on Boards (ABIM & ABFM) [iphone]

—— Run into issues on Boards (ABIM & ABFM)? Get help pending when official support gets back to you!

Boards (ABIM & ABFM)

Info:

company: UWorld LLC

: http://www.uworld.com/contact_us.aspx

: www.uworld.com

Chat with our AI-based Boards (ABIM & ABFM) Support

🛠️ Common Boards (ABIM & ABFM) Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Clickable links do not open

Fix: Check if the app has the latest updates. Go to the App Store, search for the Boards app, and tap 'Update' if available. Sometimes, bugs are... ⇲

Cannot create flash cards

Fix: Ensure you are following the correct steps to create flashcards. Look for a '+' icon or 'Create Flashcard' option within the app. If it’s no... ⇲

Customization issue

Cannot make notes

Fix: Check if there is a specific section in the app for notes. Look for a 'Notes' tab or icon. If it’s not available, ensure the app is updated... ⇲

Cannot suspend tests

Fix: Look for a 'Pause' or 'Suspend' button during the test. If it’s not visible, check the app’s help section for guidance on suspending tests.... ⇲

No peer comparison feature

Fix: Check the app settings to see if there is an option to enable peer comparison. Some features may be hidden in the settings menu. OR If th... ⇲

Syncing issue

Progress not saved when suspending tests

Fix: Ensure that you are properly suspending the test using the designated button. If the app has a 'Save Progress' option, make sure to select i... ⇲

Crashes issue

Boards (ABIM & ABFM) crashes frequently

Fix: Check for app updates in the App Store. Developers often release updates to fix stability issues. Update the app if a new version is availab... ⇲

Screen issue

Boards (ABIM & ABFM) dims and disappears in split screen

Fix: Check your device settings to ensure that split screen mode is supported for the app. Some apps may not function well in split view. OR I... ⇲

Network issue

No offline mode

Fix: Check if there are any settings within the app that allow for offline access. Some apps have a download option for content to be accessed of... ⇲

Freezing issue

Boards (ABIM & ABFM) randomly freezes

Fix: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. OR If the app f... ⇲

Installation issue

Requires reinstallation frequently

Fix: Check for any available updates for the app and your iOS version. Keeping both updated can help reduce the need for reinstallation. OR If... ⇲

Account issue

Issues with subscription verification

Fix: Log out of your account in the app and log back in. This can sometimes refresh your subscription status. OR Check your subscription statu... ⇲

Cumbersome sign-in process

Fix: Ensure you are using the correct login credentials. If you have forgotten your password, use the 'Forgot Password' feature to reset it. OR... ⇲

Fingerprint login leads to blank screen

Fix: Try deleting the app and reinstalling it. This can resolve issues related to corrupted data that may cause the blank screen. OR If the is... ⇲

Battery issue

High battery consumption

Fix: Check the app's battery usage in Settings > Battery. If it’s consuming too much battery, consider limiting your usage or closing the app whe... ⇲

Compatibility issue