fix problems on FIU [iphone]

—— Run into issues on FIU ? Get help pending when official support gets back to you!

FIU Mobile

Info:

company: Florida International University

: https://panthersoft.fiu.edu/fiumobile/

: panthersoft.fiu.edu

Chat with our AI-based FIU Support

🛠️ Common FIU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

FIU is laggy

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage. Find FIU Mobile and tap on it. If there's an option to 'Offlo... ⇲

2 factor authentication does not work

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if tha... ⇲

UI issue

hard to navigate

Fix: 1. Familiarize yourself with the layout: Spend some time exploring the app's menus and features. Take notes on where key functions are locat... ⇲

poor UI/UX

Fix: 1. Provide feedback: While direct feedback to developers is not suggested, you can keep a personal log of what you find difficult to use, wh... ⇲

Crashes issue

frequent crashes

Fix: 1. Update the app: Ensure you have the latest version of FIU Mobile by checking the App Store for updates. Developers often release updates... ⇲

Loading issue

loading circle takes too long

Fix: 1. Check your internet connection: A slow or unstable connection can cause loading issues. Try switching to a different Wi-Fi network or usi... ⇲

password recognition issues

Fix: 1. Reset your password: If the app is not recognizing your password, try resetting it through the app or the website associated with your ac... ⇲

does not remember login

Fix: 1. Enable 'Remember Me' option: If available, make sure to select the 'Remember Me' option when logging in to save your credentials for futu... ⇲

no save password feature

Fix: 1. Use a password manager: As mentioned earlier, a password manager can help you save and autofill your passwords securely. OR 2. Manuall... ⇲

Slow issue

slow and unresponsive

Fix: 1. Free up storage space: Go to Settings > General > iPhone Storage and delete unnecessary apps or files to improve overall device performan... ⇲

Bugs issue

Done button logs out without confirmation

Fix: 1. Be cautious with the Done button: Always double-check your actions before pressing Done to avoid accidental logouts. OR 2. Use the app... ⇲

inaccurate class information

Fix: 1. Cross-check with official sources: Always verify class information with the official university website or course catalog to ensure accur... ⇲

Compatibility issue

no iPad version

Fix: 1. Use the iPhone version on iPad: You can download the iPhone version on your iPad, but it may not be optimized for the larger screen. You... ⇲

limited functionality compared to desktop

Fix: 1. Use the desktop version: For tasks that require more functionality, access the desktop version of the software through a web browser. O... ⇲

Customization issue

needs direct link to OneCard

Fix: 1. Bookmark the OneCard page: If you access OneCard through a web browser, bookmark the page for quick access instead of relying on the app.... ⇲

generic sports icons

Fix: 1. Customize your experience: If the app allows, try to customize your settings or preferences to see if you can change the icons or themes.... ⇲