fix problems on Pollykann [iphone]

—— Run into issues on Pollykann? Get help pending when official support gets back to you!

Pollykann - Ultra Media Player

Info:

company: 亮富罗

: http://www.pollykann.com

Chat with our AI-based Pollykann Support

🛠️ Common Pollykann Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot open YouTube videos at times

Fix: 1. Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. 2. Restart the Po... ⇲

Delayed response when using spacebar for play/pause

Fix: 1. Ensure that your device's software is up to date by going to Settings > General > Software Update. 2. Close any background applications t... ⇲

Compatibility issue

No support for keyboard shortcuts on Android

Fix: 1. Check if your Android device has any accessibility settings that allow you to customize keyboard shortcuts. Go to Settings > Accessibilit... ⇲

Bugs issue

Inability to fast forward or rewind using arrow keys

Fix: 1. Check the app settings to see if there are options to enable or customize keyboard controls. 2. If the app does not support this feature,... ⇲

Occasional bugs with subtitle options

Fix: 1. Ensure that the subtitles are in a compatible format (like SRT or VTT) and properly synced with the video. 2. Restart the app and try loa... ⇲

Content issue

Lack of animated content options

Fix: 1. Explore other media players that support animated content if this is a critical feature for you. 2. Check for any updates or announcement... ⇲

Customization issue

Limited customization for keyboard controls

Fix: 1. Check the app settings for any available options to customize keyboard controls. 2. If customization is limited, consider using third-par... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.4%

Bad experience

2.8%

Neutral

0.8%

~ from our NLP analysis of 253 combined software ratings.

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Private Data Pollykann collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics

Cost of Subscriptions

Yearly: $14.99 Billed every year, cancel anytime
Quarterly: $6.99 Billed every 3 months, cancel any time
Monthly: $3.99 Billed every month, cancel anytime
3-Year: $29.99 pay-per-use
Forever: $69.99 Available forever
Buy points tier 2: $1.99 buy points
5-Year: $39.99 pay-per-use
Buy points tier 7: $29.99 3000
Buy points tier 6: $14.99 1200
Buy points tier 5: $8.99 630