fix problems on ZTO [iphone]

—— Run into issues on ZTO? Get help pending when official support gets back to you!

ZTO:

Info:

company: zto

: https://www.ztoglobal.com/

Chat with our AI-based ZTO Support

🛠️ Common ZTO Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Tracking information not found

Fix: 1. Open the ZTO app on your iPhone. 2. Navigate to the 'Tracking' section. 3. Enter your tracking number carefully, ensuring there are no ty... ⇲

No related tracking updates

Fix: 1. Check the tracking number again to ensure it is correct. 2. If the tracking number is correct, wait for a few hours and check again, as u... ⇲

Account issue

Inaccurate accounting calculations

Fix: 1. Double-check the entries you have made in the app for any errors. Ensure that all figures are entered correctly. 2. If you find discrepan... ⇲

Support issue

Poor customer service

Fix: 1. Use the in-app support feature to submit your queries or issues. Make sure to provide detailed information about your problem to get a mo... ⇲

Delayed response from support

Fix: 1. When submitting a support request, ensure you provide all necessary details, including your account information, the issue you are facing... ⇲