fix problems on DC Cards [iphone]

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—— Run into issues on DC Cards ? Get help pending when official support gets back to you!

DC cards by Hro
Info:
company: The United States Playing Card Company
: https://support.hro.gg/hc/en-us
: hro.gg
Chat with our AI-based DC cards Support
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Registration issue

Unable to complete account registration

Fix: 1. Double-check that all required fields in the registration form are filled out correctly. Ensure there are no typos in your email address... ⇲
 
Payments issue

Limited funding options for accounts

Fix: 1. Check the app's FAQ or help section to see if there are any specific funding options available and how to access them. 2. Consider linki... ⇲

High fees for withdrawals

Fix: 1. Review the app's fee structure in the settings or help section to understand the fees associated with withdrawals. 2. Consider withdrawi... ⇲

Overcharging issues

Fix: 1. Review your transaction history in the app to identify any discrepancies. 2. Document any overcharges with screenshots and details to ha... ⇲
 
Crashes issue

Market tab causes app to crash

Fix: 1. Clear the app's cache and data by going to Settings > DC Cards and selecting 'Clear Cache' if that option is available. 2. Try accessing... ⇲
 
Customization issue

No sorting options for card listings

Fix: 1. Check the app settings to see if there are any options to enable sorting features. 2. Use the search function to find specific cards ins... ⇲
 
Glitches issue

Glitchy card scanning

Fix: 1. Ensure you are in a well-lit area when scanning cards, as poor lighting can affect the scanning process. 2. Clean the camera lens on you... ⇲
 
Support issue

Lack of tutorials or guidance

Fix: 1. Search for online tutorials or user guides on platforms like YouTube or community forums that may provide insights into using the app eff... ⇲

Slow customer support response

Fix: 1. Check the app for any self-help resources or FAQs that may address your issue without needing to contact support. 2. Use social media to... ⇲

Lack of communication from support team

Fix: 1. Document your support requests and follow up if you do not receive a response within a reasonable timeframe. 2. Use social media to reac... ⇲
 
Compatibility issue

Inconsistent digital asset availability

Fix: 1. Regularly check the app for updates on asset availability, as this can change frequently. 2. Consider diversifying your digital assets b... ⇲
 
Loading issue

Frequent buffering during fund addition

Fix: 1. Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the issue persists. 2. Clear the a... ⇲

Delayed product deliveries

Fix: 1. Keep track of your orders and their expected delivery dates within the app. 2. If delays occur, check for any notifications or updates f... ⇲
 
UI issue

Poor user experience overall

Fix: 1. Take note of specific areas where the user experience is lacking and consider providing constructive feedback within the app. 2. Explore... ⇲

No clear onboarding tasks

Fix: 1. Create a checklist of tasks you believe should be part of the onboarding process and follow it as you navigate the app. 2. Look for any... ⇲

Frustrating market navigation

Fix: 1. Familiarize yourself with the layout of the market tab and take notes on where specific features are located. 2. Use the search function... ⇲
 
Account issue

Inability to access features without onboarding completion

Fix: 1. Focus on completing the onboarding tasks as quickly as possible to unlock features. 2. If you encounter issues during onboarding, refer... ⇲
 
Gameplay issue

Increased mint count on card drops

Fix: 1. Monitor the app for announcements regarding card drops and mint counts to stay informed. 2. Engage with the community to understand tren... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
69.3%

Bad experience
26.7%

Neutral
4.0%

~ from our NLP analysis of 150 combined software ratings.

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 Private Data DC cards collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics

  Cost of Subscriptions
  1. $10 HRO Balance: $14.99 $10 of HRO Balance to use in app
  2. $1 HRO Balance: $1.99 $1 of HRO Balance to use in app
  3. $5 HRO Balance: $7.99 $5 of HRO Balance to use in app
  4. $70 HRO Balance: $99.99 $70 of HRO Balance to use in app
  5. $50 HRO Balance: $74.99 $50 of HRO Balance to use in app
  6. $20 HRO Balance: $28.99 $20 of HRO Balance to use in app
  7. Common Hro Bundle: $59.99 Contains the Common items for Hro.
  8. Superior Hro Item Bundle: $299.99 Contains packs & items to use on the Hro app.
  9. Epic Hro Item Bundle: $699.99 Contains packs & items to use on the Hro app.
  10. Uncommon Hro Item Bundle: $174.99 Contains packs & items to use on the Hro app.