fix problems on Bruce's Foodland [iphone]

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—— Run into issues on Bruce's Foodland? Get help pending when official support gets back to you!

Bruce's Foodland
Info:
company: ShopHero INC
: https://www.brucesfoodland.com/shop/contact_us
: www.brucesfoodland.com
Chat with our AI-based Bruce's Foodland Support
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UI issue

Menus render off-screen

Fix: 1. Adjust display settings: Go to Settings > Display & Brightness and check if 'Display Zoom' is set to 'Standard'. If it's set to 'Zoomed',... ⇲

Difficult to delete items at checkout

Fix: 1. Long press on the item: In the checkout screen, try long-pressing the item you want to delete. This may bring up a delete option. OR 2... ⇲

Cannot add items after order is placed

Fix: 1. Use the 'Edit Order' feature: If available, look for an 'Edit Order' button in the order confirmation screen. This may allow you to modif... ⇲

Time slots not visible before ordering

Fix: 1. Check your location settings: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services and mak... ⇲
 
Bugs issue

Order duplication issues

Fix: 1. Check your order history: Go to your account settings and review your order history to ensure you are not accidentally placing the same o... ⇲

Cart drops items

Fix: 1. Ensure a stable internet connection: Check your Wi-Fi or cellular data connection to ensure it’s stable while using the app. OR 2. Reg... ⇲
 
Customization issue

Cannot create favorites list

Fix: 1. Look for a 'Favorites' option: In the app, navigate to the items you frequently purchase and see if there’s a heart icon or 'Add to Favor... ⇲

No option to edit order after placement

Fix: 1. Review the order confirmation screen: Sometimes, there may be a limited time window to edit your order right after placing it. Look for a... ⇲
 
Settings issue

Family sharing is confusing

Fix: 1. Review family sharing settings: Go to Settings > [your name] > Family Sharing. Ensure that all family members are added correctly and hav... ⇲
 
Search issue

Items not available to find

Fix: 1. Use the search function: Make sure to use the search bar at the top of the app to find specific items instead of browsing through categor... ⇲

Difficult to locate items

Fix: 1. Use the app's search feature: Type in the name of the item you are looking for in the search bar to find it quickly. OR 2. Familiarize... ⇲
 
Compatibility issue

Limited aisles available

Fix: 1. Check store settings: Make sure you have selected the correct store in the app settings, as different stores may have different aisle con... ⇲
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 what users are saying
Good experience
97.3%

Neutral
1.6%

Bad experience
1.0%

~ from our NLP analysis of 1,395 combined software ratings.

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 Private Data Bruce's Foodland collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Search History
    • Usage Data
    • Diagnostics