—— Run into issues on ANB Bank? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check for app updates in the App Store. Sometimes, developers add new features in updates. Go to the App Store, tap on your profile icon at... ⇲
Fix: Familiarize yourself with the app layout. Spend some time exploring each section of the app to understand where features are located. You ca... ⇲
Fix: Use the app's menu to navigate to the section you need instead of searching. Familiarize yourself with the layout to make finding features e... ⇲
Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲
Fix: Reset your password using the 'Forgot Password' feature in the app. Follow the prompts to create a new password. OR Ensure that your new... ⇲
Fix: Refresh the app by pulling down on the screen to see if the pending transactions update. This can sometimes force the app to fetch the lates... ⇲
Fix: Follow the in-app instructions carefully. If the process is unclear, look for a tutorial or help section within the app that explains how to... ⇲
Fix: Review the app's transfer section to see if there are any options you may have missed. Sometimes, features are hidden under different catego... ⇲
Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the ANB Bank app off the sc... ⇲
Fix: Try reaching out to customer service during off-peak hours, such as early morning or late evening, when they may be less busy. OR Utilize... ⇲
Fix: If you have left a message, try calling again during different hours to see if you can reach someone directly. OR Check if there is an on... ⇲
Fix: Clear the cache and cookies in Safari. Go to Settings > Safari > Clear History and Website Data. This can resolve many loading issues. OR... ⇲
Fix: Ensure that you are using the correct login credentials. If you have multiple accounts, make sure you are selecting the right one during log... ⇲
Fix: Adjust your device's display settings. Go to Settings > Display & Brightness and try changing the brightness or enabling 'Night Shift' to se... ⇲