fix problems on D'Tools [iphone]

—— Run into issues on D'Tools? Get help pending when official support gets back to you!

D'Tools

Info:

company: D'Addario & Company, Inc.

: http://www.planetwaves.com/PWiphoneapps.Page?ActiveID=4086

: www.planetwaves.com

Chat with our AI-based D'Tools Support

🛠️ Common D'Tools Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Audio issues with metronome and strum

Fix: Check the app's audio settings to ensure that the metronome and strum sounds are enabled. Go to the settings menu within the app and look fo... ⇲

Tuner could use improvement

Fix: Try using an external tuner app that may offer more features and accuracy. There are many free and paid tuner apps available on the App Stor... ⇲

Permissions issue

Microphone needs to be manually enabled after iOS update

Fix: After an iOS update, go to your iPhone's Settings > Privacy > Microphone and ensure that D'Tools has permission to access the microphone. To... ⇲

Crashes issue

Crashes frequently

Fix: Ensure that your iPhone has enough storage space available. Go to Settings > General > iPhone Storage and check if you need to free up space... ⇲

Chord Finder crashes when opened

Fix: Clear the app's cache or data if the option is available in the settings. This can help resolve issues related to corrupted data. OR Dele... ⇲

Bugs issue

Chord Finder does not recognize basic chords

Fix: Make sure you are inputting the chords correctly. Double-check the chord shapes and finger placements to ensure they match the app's require... ⇲

Chord Finder does not identify bar chords

Fix: Check if there are specific settings in the Chord Finder that allow for the recognition of bar chords. Some apps have options to include or... ⇲

Audio issue

Tuner is out of tune

Fix: Calibrate the tuner if the option is available in the app settings. Some tuners allow you to adjust the reference pitch to ensure accuracy.... ⇲

No sound after app restart

Fix: Check the app's sound settings to ensure that sound is enabled. Sometimes, sound settings can reset after a restart. OR If the sound issu... ⇲

Tuner does not go lower than A1

Fix: Look for any settings within the tuner that may allow you to adjust the range. Some tuners have a range setting that can be modified. OR... ⇲

Pitch of chords and scales played incorrectly

Fix: Check the tuning settings within the app to ensure that it is set to standard tuning or the desired tuning. Adjust the settings as necessary... ⇲

Customization issue

No option for dark background

Fix: Check the app settings for any theme or appearance options. Some apps may have a hidden setting for dark mode that is not immediately visibl... ⇲

No poly rhythm metronome

Fix: Look for alternative metronome apps that offer polyrhythm features. There are many specialized metronome apps available that can provide thi... ⇲

Updates issue

Inconsistent performance after updates

Fix: Clear the app's cache if the option is available in the settings. This can help improve performance by removing temporary files that may be... ⇲

D'Tools has not been updated in a long time

Fix: Check the App Store for any available updates. If the app is not being updated regularly, consider looking for alternative apps that are act... ⇲

UI issue

Design could be improved

Fix: Explore the app settings to see if there are any customization options available for the interface. Some apps allow users to change themes o... ⇲