fix problems on Gumtree [iphone]

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—— Run into issues on Gumtree? Get help pending when official support gets back to you!

Gumtree: Find local ads & jobs
Info:
company: GUMTREE AU PTY LTD
: https://help.gumtree.com.au/
: www.gumtree.com.au
Chat with our AI-based Gumtree Support
   Hello! How can I assist you?  

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Customization issue

No proper rating system for users

Fix: 1. Use external feedback: Encourage users to leave feedback on social media or forums to create a community rating system. OR 2. Keep a p... ⇲
 
Compatibility issue

Limited to Australia only

Fix: 1. Use a VPN: Download a VPN app from the App Store, set it to an Australian server, and access Gumtree as if you were in Australia. OR 2... ⇲
 
Bugs issue

404 error on Terms of Service link

Fix: 1. Access via browser: Try visiting the Gumtree website directly through a browser instead of the app to view the Terms of Service. OR 2.... ⇲
 
Login issue

Login issues with email and password

Fix: 1. Reset password: Use the 'Forgot Password' feature on the login screen to reset your password and try logging in again. OR 2. Check ema... ⇲
 
Battery issue

Gumtree causes phone to heat up

Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer models) and swipe up on apps to close them, red... ⇲
 
Settings issue

Difficult to change location settings

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services, ensure that Gumtree is set to 'While Using the App' or 'Always'.... ⇲
 
Ads issue

Ads disappear after posting

Fix: 1. Check posting guidelines: Ensure your ad complies with Gumtree's posting rules to avoid automatic removal. OR 2. Save drafts: Before p... ⇲
 
Updates issue

Recent update removed key features

Fix: 1. Explore settings: Check the app settings to see if the features have been relocated or renamed in the latest update. OR 2. Revert to a... ⇲
 
UI issue

Dark patterns in app design

Fix: 1. Familiarize with the app: Spend time exploring the app to understand its layout and features better, which may help mitigate confusion.... ⇲
 
Crashes issue

Gumtree crashes after update

Fix: 1. Restart your phone: A simple restart can often resolve app crashes after an update. OR 2. Reinstall the app: Delete the app and reinst... ⇲
 
Payments issue

No refund for unapproved ads

Fix: 1. Review posting guidelines: Familiarize yourself with the posting guidelines to ensure your ads meet the criteria for approval. OR 2. K... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
95.0%

Neutral
3.1%

Bad experience
1.9%

~ from our NLP analysis of 3,523 combined software ratings.

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 Private Data Gumtree collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Contact Info
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • User Content
    • Search History
    • Browsing History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics