fix problems on 14FirstAlert Weather TriState [iphone]

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—— Run into issues on 14FirstAlert Weather TriState? Get help pending when official support gets back to you!

14FirstAlert Weather TriState
Info:
company: Raycom Media Inc
: http://www.14news.com/story/111259/contact-wfie
: www.14news.com
Chat with our AI-based 14FirstAlert Weather TriState Support
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Bugs issue

Inaccurate weather information

Fix: 1. Check Location Settings: Ensure that the app has permission to access your location. Go to Settings > Privacy > Location Services and mak... ⇲

Inconsistent local forecasts

Fix: 1. Refresh Data: Pull down on the main screen of the app to refresh the local forecast data. 2. Check Location Settings: Ensure that the app... ⇲
 
Ads issue

Too many ads

Fix: 1. Check for an Ad-Free Version: Look in the app settings to see if there is an option to purchase an ad-free version or subscription. 2. Us... ⇲

Ads play during severe weather

Fix: 1. Mute Notifications: If ads are playing audio, mute your device during severe weather alerts. 2. Use Alternative Sources: During severe we... ⇲
 
Updates issue

Live updates are infrequent

Fix: 1. Enable Notifications: Go to Settings > Notifications > 14FirstAlert Weather TriState and ensure that notifications are enabled for severe... ⇲
 
Video issue

Live streaming issues

Fix: 1. Check Internet Speed: Ensure you have a strong internet connection. Use a speed test app to verify your connection. 2. Restart the App: C... ⇲
 
Crashes issue

14FirstAlert Weather TriState fails to open without restarting device

Fix: 1. Force Close the App: Double-tap the home button and swipe up on the app to close it. Then try reopening it. 2. Restart Your Device: If th... ⇲
 
Notifications issue

Alerts for distant locations

Fix: 1. Adjust Location Settings: Go to the app settings and ensure that your current location is set as the primary location for alerts. 2. Remo... ⇲
 
Loading issue

Long load times during storms

Fix: 1. Close Other Apps: Free up memory by closing other apps running in the background. 2. Use Offline Features: If the app has offline capabil... ⇲

Error loading videos

Fix: 1. Check Internet Connection: Ensure you have a strong and stable internet connection. 2. Restart the App: Close the app completely and reop... ⇲
 
Support issue

No contact option for support

Fix: 1. Check App Settings: Look for a 'Help' or 'Support' section within the app that may provide FAQs or troubleshooting tips. 2. Visit the App... ⇲
 
Customization issue

Widget feature not available

Fix: 1. Check for Updates: Ensure the app is updated to the latest version, as widget features may be added in newer releases. 2. Restart Your De... ⇲
 
Freezing issue

14FirstAlert Weather TriState freezes on radar tab

Fix: 1. Restart the App: Close the app completely and reopen it to see if the radar tab works better. 2. Clear App Cache: Go to Settings > Genera... ⇲
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 what users are saying
Good experience
93.5%

Neutral
3.3%

Bad experience
3.2%

~ from our NLP analysis of 11,459 combined software ratings.

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 Private Data 14FirstAlert Weather TriState collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics