fix problems on Fanatics Live [iphone]

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—— Run into issues on Fanatics Live? Get help pending when official support gets back to you!

Fanatics Live - Break Your Way
Info:
company: Fanatics Collectibles AD, Inc.
: https://support.fanatics.live/
: www.fanatics.live
Chat with our AI-based Fanatics Live Support
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Account issue

No record of purchased breaks

Fix: 1. Check your account settings within the app to ensure you are logged in with the correct account. 2. Look for a 'My Purchases' or 'Transa... ⇲
 
UI issue

Difficult navigation between streams

Fix: 1. Familiarize yourself with the app layout. Spend some time exploring the different tabs and sections to understand where streams are locat... ⇲

Inability to fast forward replays on iPad

Fix: 1. Check if the app has any settings related to video playback. Look for options that may allow you to adjust playback speed or enable fast... ⇲
 
Glitches issue

Glitches when bidding on products

Fix: 1. Ensure your app is updated to the latest version. Open the App Store, tap on your profile icon, and scroll down to see if Fanatics Live h... ⇲
 
Pricing issue

High prices compared to other platforms

Fix: 1. Compare prices with other platforms and keep track of the differences. This can help you make informed decisions about where to purchase.... ⇲
 
Content issue

Limited Pokémon breakers

Fix: 1. Explore the app regularly for new breakers that may be added. Sometimes, new users join and offer different products. 2. Engage with the... ⇲
 
Crashes issue

Fanatics Live closes unexpectedly

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲
 
Support issue

Poor customer service

Fix: 1. Check the app for a help or support section that may provide FAQs or troubleshooting tips. 2. Use any available chat or messaging featur... ⇲

Lack of communication from breakers

Fix: 1. Engage with breakers during live streams by asking questions or providing feedback. This can encourage them to communicate more. 2. Chec... ⇲
 
Search issue

No search bar for specific breakers

Fix: 1. Use the app's categories or filters to browse for breakers instead of searching. Familiarize yourself with the layout to find your prefer... ⇲
 
Notifications issue

Inconsistent notifications

Fix: 1. Check your notification settings for the app. Go to Settings > Notifications > Fanatics Live and ensure notifications are enabled. 2. Wi... ⇲

No alerts for upcoming breaks

Fix: 1. Check your notification settings for the app. Go to Settings > Notifications > Fanatics Live and ensure notifications are enabled. 2. Wi... ⇲
 
Customization issue

No option to filter current breaks

Fix: 1. Explore the app's layout to see if there are any categories or tags that can help you find breaks more easily. 2. Keep an eye out for up... ⇲
 
Shipping issue

Slow shipping times

Fix: 1. Check the shipping policy within the app to understand estimated delivery times. 2. If you have a specific order in mind, track your shi... ⇲
 
Security issue

Fraudulent charges after adding payment method

Fix: 1. Immediately remove the payment method from your account. Go to Settings > Your Name > Payment & Shipping and delete the payment method.... ⇲
 
Payments issue

Double charges on purchases

Fix: 1. Check your transaction history within the app to confirm if the charges are indeed duplicates. 2. If you see double charges, document th... ⇲
 
Rewards issue

No rewards for long-term users

Fix: 1. Keep an eye on the app for any announcements regarding loyalty programs or rewards that may be introduced in the future. 2. Engage with... ⇲
 
Data issue

Heavy data usage

Fix: 1. Use Wi-Fi whenever possible to reduce data usage. 2. Check the app settings for any options to reduce video quality or limit data usage... ⇲
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 what users are saying
Good experience
94.4%

Bad experience
4.3%

Neutral
1.3%

~ from our NLP analysis of 3,514 combined software ratings.

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 Private Data Fanatics Live collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Financial Info
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics