fix problems on Guardian CU [iphone]

—— Run into issues on Guardian CU ? Get help pending when official support gets back to you!

Guardian CU Mobile

Info:

company: Guardian CU

: https://www.guardiancu.org/about-us/contact-us/

: www.guardiancu.org

Chat with our AI-based Guardian CU Support

🛠️ Common Guardian CU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Requires login every time for multiple accounts

Fix: To manage multiple accounts without needing to log in each time, consider using a password manager app. These apps can securely store your l... ⇲

Check deposit images disappear

Fix: Ensure that you are saving the images of your check deposits to your device before submitting them. After taking the pictures, save them to... ⇲

Updates issue

Cannot view all transactions after update

Fix: Check if there is a filter applied to your transaction history. Open the transactions section and look for any filter options that may limit... ⇲

Transfers are slower after update

Fix: If transfers are taking longer, try restarting the app or your iPhone. This can help clear any temporary issues that may be causing delays.... ⇲

UI issue

Cannot see balances anymore

Fix: Ensure that you have the latest version of the app installed. Go to the App Store, search for Guardian CU Mobile, and check for updates. If... ⇲

Guardian CU redirects to website for balance checks

Fix: Check the app settings to see if there is an option to enable in-app balance checking. If not, bookmark the balance check page in your mobil... ⇲

Poor layout and functionality compared to competitors

Fix: Explore the app settings to see if there are any customization options that can improve your experience. Adjusting settings may enhance usab... ⇲

Syncing issue

Direct deposits visible only the next day

Fix: This is often a standard practice for many banking apps. To manage your finances better, consider keeping a record of expected direct deposi... ⇲

Login issues with saved information

Fix: If the app is not recognizing saved login information, try deleting the app and reinstalling it. This can clear any corrupted data that may... ⇲

Loops back on PIN entry

Fix: If you are stuck in a loop on the PIN entry screen, try force-closing the app. Swipe up from the bottom of the screen (or double-click the h... ⇲

Crashes issue

Force closing issues after update

Fix: If the app is force closing, try restarting your iPhone. This can help clear any temporary issues that may be causing the app to crash. OR... ⇲

Network issue

Only works on Wi-Fi, not cellular data

Fix: Check your cellular data settings. Go to Settings > Cellular and ensure that Guardian CU Mobile is enabled under 'Use Cellular Data For'.... ⇲

Security issue

Verification code locks user out if app is left

Fix: To avoid being locked out, try to complete your tasks in the app without leaving it. If you must leave, make a note of where you were to qui... ⇲

Have a specific Problem? Resolve Your Issue below:

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Bad experience

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Private Data Guardian CU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics