—— Run into issues on BCEL One? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: After an update, the app may require you to log in again for security reasons. To avoid this inconvenience in the future, ensure that you re... ⇲
Fix: To improve the accuracy of translations, try switching the app's language settings to English and then back to Lao. This can sometimes reset... ⇲
Fix: If the app does not support ATM cash withdrawals, check if there are alternative methods for withdrawing cash, such as using a physical card... ⇲
Fix: If the app lacks a QR code feature, consider using alternative methods for money transfer, such as entering the recipient's account number m... ⇲
Fix: If the QR code withdrawal feature is not available, check if there are alternative withdrawal methods provided by the app. You may need to u... ⇲
Fix: If you cannot recharge phone credit through the app, verify that you are following the correct steps for recharging. Check the app's help se... ⇲
Fix: Ensure that your WiFi connection is stable. Restart your router and reconnect your iPhone to the WiFi network. If the app still does not con... ⇲
Fix: To resolve network connection issues, first check your internet connection. Ensure that you are connected to a stable WiFi or mobile data ne... ⇲
Fix: If you are experiencing UI issues, try restarting the app. Close it completely and reopen it to see if the problem persists. This can often... ⇲
Fix: If the app crashes during login, try clearing the app's cache. Go to your iPhone's settings, find the app, and look for options to clear cac... ⇲
Fix: If certain functions are inoperative, check if you have the latest version of the app installed. Go to the App Store and update the app if n... ⇲
Fix: If you cannot access certain services, ensure that your app is updated to the latest version. Check the App Store for any available updates... ⇲
Fix: If the app is only providing notifications without full functionality, check the app settings to ensure that all permissions are granted. Go... ⇲