—— Run into issues on Sound Bar Controller? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure that your sound bar is powered on and in pairing mode. Refer to the sound bar's manual for instructions on how to enable pairing m... ⇲
Fix: 1. Restart the app to see if the volume control becomes responsive again. 2. Check if the sound bar's physical volume buttons are working. I... ⇲
Fix: 1. Ensure that both your iPhone and sound bar have the latest firmware updates installed. Check the manufacturer's website for instructions... ⇲
Fix: 1. Ensure that your sound bar is set to stay in pairing mode for a longer duration if possible. 2. Check your iPhone's Bluetooth settings to... ⇲
Fix: 1. Immediately uninstall the app from your iPhone to prevent any potential security risks. 2. Clear your browser history and cache to remove... ⇲
Fix: 1. Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located. 2. If the app allows... ⇲
Fix: 1. Take time to explore the app and familiarize yourself with its layout. 2. Use bookmarks or shortcuts if the app allows you to save freque... ⇲
Fix: 1. Take time to explore the app and familiarize yourself with its layout. 2. Look for any tutorials or guides that can help you navigate the... ⇲
Fix: 1. Check the app settings for an option to change the Wi-Fi network. If available, follow the prompts to connect to a new network. 2. Restar... ⇲
Fix: 1. Check if there are any settings within the app that control automatic volume adjustments and disable them. 2. Ensure that no other device... ⇲
Fix: 1. Check the power settings on the sound bar to see if there is an auto-off feature that may be enabled. 2. Ensure that the sound bar is plu... ⇲
Fix: 1. Check the sound bar's audio settings to see if there are options to enhance dialogue clarity, such as a 'voice' or 'dialogue' mode. 2. En... ⇲
Fix: 1. Check the Alexa settings within the app to see if there are options to disable voice activation. 2. Ensure that your sound bar is not pic... ⇲
Fix: 1. Close the app completely by swiping it away in the app switcher and then reopen it. 2. Check for any available updates for the app in the... ⇲
Fix: 1. Ensure that your sound bar is within range of your iPhone and that there are no obstructions. 2. Restart both devices to refresh their Bl... ⇲
Fix: 1. Familiarize yourself with the app's features to maximize its use without the remote. 2. If possible, consider purchasing a replacement re... ⇲
Fix: 1. Switch your Wi-Fi network to the 2.4 GHz band if your router supports dual-band. This may improve connectivity with the app. 2. Check the... ⇲
Fix: 1. Check the app settings thoroughly to see if there are hidden options for equalizer settings. 2. If the app lacks this feature, consider u... ⇲
Fix: 1. Clear the app's cache if the option is available in the app settings. 2. Ensure that your iPhone has enough storage space available, as l... ⇲
Fix: 1. Check for any available updates for the app and install them to ensure you have the latest version. 2. Clear your iPhone's storage and ca... ⇲
Fix: 1. Check the batteries in the remote to ensure they are not dead. Replace them if necessary. 2. Ensure that there are no obstructions betwee... ⇲