fix problems on EntraPass Go Pass [iphone]

—— Run into issues on EntraPass Go Pass? Get help pending when official support gets back to you!

EntraPass go Pass

Info:

company: Tyco Security Products

: http://www.kantech.com/support

: www.kantech.com

Chat with our AI-based EntraPass go Pass Support

🛠️ Common EntraPass go Pass Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

EntraPass go Pass crashes frequently

Fix: 1. Update the App: Ensure that you have the latest version of EntraPass Go Pass installed. Go to the App Store, search for the app, and chec... ⇲

registration issues

Fix: 1. Check Internet Connection: Ensure that your device is connected to a stable internet connection. Try switching between Wi-Fi and mobile d... ⇲

UI issue

widget functionality broken

Fix: 1. Remove and Re-add Widget: Long press on the home screen until the apps jiggle, then tap the '-' icon on the widget to remove it. After th... ⇲

user interface not intuitive

Fix: 1. Explore Tutorials: Look for any in-app tutorials or help sections that can guide you through the interface. 2. Familiarize Yourself: Spe... ⇲

outdated design

Fix: 1. Provide Feedback: While you cannot contact developers, consider using any in-app feedback options to express your thoughts on the design.... ⇲

EntraPass go Pass is not user friendly

Fix: 1. Explore Help Sections: Look for any help or FAQ sections within the app that can guide you on how to use it effectively. 2. Take Notes:... ⇲

Loading issue

EntraPass go Pass fails to load

Fix: 1. Check Internet Connection: Make sure your device is connected to the internet. Try switching between Wi-Fi and mobile data. 2. Force Clo... ⇲

Glitches issue

doors disappear from app

Fix: 1. Refresh the App: Close the app completely and reopen it. This can sometimes refresh the data and restore missing doors. 2. Check Permiss... ⇲

Bugs issue

requires multiple app restarts

Fix: 1. Update the App: Ensure you are using the latest version of the app, as updates often fix bugs that cause instability. 2. Clear Backgroun... ⇲

EntraPass go Pass is unreliable

Fix: 1. Regularly Update the App: Keep the app updated to the latest version to benefit from bug fixes and improvements. 2. Clear Cache and Data... ⇲

Customization issue

EntraPass go Pass opens on favorites tab without option to add

Fix: 1. Check Settings: Go to the app settings and look for an option related to the default tab on startup. Change it to the main dashboard if a... ⇲

Compatibility issue

incompatibility with iWatch

Fix: 1. Check Compatibility: Ensure that your iWatch is updated to the latest version of watchOS. Go to the Watch app on your iPhone, select 'Gen... ⇲

no support for iOS 16 features

Fix: 1. Check for Updates: Regularly check for app updates that may add support for new iOS features. 2. Use Available Features: Familiarize you... ⇲

Network issue

network verification errors

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persist... ⇲

Security issue