fix problems on [iphone]

—— Run into issues on ? Get help pending when official support gets back to you!

forms.app: Online Form Creator

Info:

company: forms.app

: https://help.forms.app/en

: forms.app

Chat with our AI-based Support

🛠️ Common Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot access job application form

Fix: Check your internet connection to ensure it is stable. If the connection is weak, try switching to a different Wi-Fi network or using mobile... ⇲

No way to return to previous responses after photo upload

Fix: Before uploading a photo, take a screenshot of your current responses. This way, you can refer back to them if needed. After uploading, chec... ⇲

UI issue

Barcode scan function missing

Fix: Ensure that you have granted the app permission to access your camera. Go to Settings > Privacy > Camera and check if Forms.app is enabled.... ⇲

Payments issue

Payment plan options unclear

Fix: Visit the Forms.app website or help section to find detailed information about the payment plans. They often provide a comparison chart or F... ⇲

Limited payment methods available

Fix: Check the payment options available in the app settings or on the website. Sometimes, certain payment methods are only available in specific... ⇲

Account issue

Password reset issues

Fix: Ensure you are entering the correct email address associated with your account. If you are not receiving the reset email, check your spam or... ⇲

Network issue

Form link shows as unavailable

Fix: Double-check the link for any typos or errors. If you received the link from someone else, ask them to resend it to ensure it is correct. If... ⇲

Syncing issue

Responses not showing

Fix: Refresh the app or log out and log back in to see if the responses appear. Sometimes, a simple refresh can resolve display issues. OR Che... ⇲

Crashes issue

crashes or logs out unexpectedly

Fix: Ensure that your app is updated to the latest version available in the App Store. Developers often release updates to fix bugs and improve s... ⇲

Data issue

Data loss upon submission

Fix: Before submitting any form, take a screenshot of your responses as a backup. This way, if data is lost, you can manually re-enter it if nece... ⇲

Compatibility issue

iOS users experience errors with form links

Fix: Ensure that your iOS is updated to the latest version. Sometimes, compatibility issues arise with older versions of iOS. Go to Settings > Ge... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

68.4%

Bad experience

28.9%

Neutral

2.6%

~ from our NLP analysis of 38 combined software ratings.

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Private Data collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Financial Info
- Location
- User Content
- Identifiers
- Usage Data
- Diagnostics