fix problems on Pure Air [iphone]

—— Run into issues on Pure Air ? Get help pending when official support gets back to you!

Pure Air by Rowenta

Info:

company: SEB Developpement

: https://www.rowentausa.com/consumer-services/contact-us

: www.rowentausa.com

Chat with our AI-based Pure Air Support

🛠️ Common Pure Air Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Most info icons lead to blank pages

Fix: Check for app updates in the App Store. Open the App Store, tap on your profile icon at the top right, and scroll down to see if Pure Air by... ⇲

FAQ links are empty

Fix: Clear the app's cache. Go to your iPhone's Settings, scroll down to find Pure Air, tap on it, and look for an option to clear cache or data.... ⇲

UI issue

Replacement filter links are incorrect

Fix: Manually search for replacement filters on the Rowenta website. Open Safari or your preferred browser, go to the Rowenta website, and use th... ⇲

Network issue

Device connection issues

Fix: Ensure Bluetooth is enabled on your iPhone. Go to Settings > Bluetooth and toggle it on. Then, try reconnecting the device through the app b... ⇲

Bugs issue

Inconsistent measurement readings

Fix: Calibrate the device if the option is available in the app settings. Look for a calibration option in the app and follow the instructions pr... ⇲

Auto modes cause erratic fan speed

Fix: Manually adjust the fan speed settings. Instead of relying on auto modes, switch to manual control and set the fan speed to a consistent lev... ⇲

Login issues with app

Fix: Reset your password. On the login screen, look for a 'Forgot Password?' link and follow the instructions to reset your password. This can re... ⇲

Page not found error on login

Fix: Clear the app's cache and data. Go to your iPhone's Settings, find Pure Air, and look for options to clear cache or data. This can help reso... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.5%

Bad experience

10.0%

Neutral

7.5%

~ from our NLP analysis of 40 combined software ratings.

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Private Data Pure Air collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics