fix problems on Malaa [iphone]

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—— Run into issues on Malaa? Get help pending when official support gets back to you!

Malaa: Track, Save & Invest
Info:
company: MONEY TECHNOLOGY COMPANY FOR COMMUNICATION AND INFORMATION TECHNOLOGY
: https://malaa.tech/support
: malaa.tech
Chat with our AI-based Malaa Support
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Syncing issue

night theme does not auto-sync with device

Fix: Manually toggle the night mode in the app settings. Go to the app settings and look for the theme options to switch to night mode manually.... ⇲

no option to import expenses from other apps

Fix: Manually enter your expenses from other apps into Malaa. While this may be time-consuming, it ensures that all your data is in one place.... ⇲
 
Settings issue

requires vendor name for expense entry

Fix: Create a list of common vendors you use and save them in the app for quick access. This way, you can easily select them when entering expens... ⇲

investment strategy lacks clarity

Fix: Review any available tutorials or guides within the app that explain the investment strategies. Sometimes, these resources can provide clari... ⇲
 
Customization issue

cannot create multiple expense wallets

Fix: Use categories within a single wallet to differentiate between different types of expenses. Create categories like 'Personal', 'Business', e... ⇲

needs more color options

Fix: Explore the app settings to see if there are any themes or color options available that you may not have noticed. OR Consider providing f... ⇲
 
Support issue

support response takes several days

Fix: Check the app's FAQ or help section for common issues and solutions. Many times, you can find answers without waiting for support. OR Try... ⇲

support page often inaccessible

Fix: Try accessing the support page at different times of the day. It may be a temporary issue with server load. OR Clear your browser cache o... ⇲
 
Account issue

issues linking bank accounts

Fix: Double-check the bank account details you are entering. Ensure that all information is accurate and matches what your bank has on file. OR... ⇲

long approval times for bank connections

Fix: Be patient and check the app periodically for updates on the connection status. Sometimes, it can take time for the app to process the conne... ⇲
 
Compatibility issue

limited bank compatibility

Fix: Check the list of supported banks within the app. If your bank is not listed, consider using a different bank that is compatible with the ap... ⇲
 
Updates issue

Malaa requires update to access funds

Fix: Regularly check for updates in the App Store and enable automatic updates to ensure you always have the latest version of the app. OR If... ⇲
 
UI issue

style of the app is not appealing

Fix: Explore the settings to see if there are any customization options available that can improve the visual appeal for you. OR If the style... ⇲
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 what users are saying
Good experience
89.9%

Bad experience
7.5%

Neutral
2.5%

~ from our NLP analysis of 159 combined software ratings.

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 Private Data Malaa collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Diagnostics