fix problems on Discover Pompeii [iphone]

—— Run into issues on Discover Pompeii? Get help pending when official support gets back to you!

Discover Pompeii - Pompei Tour

Info:

company: Fabio Sanna

: http://discoverpompeii.com/contatti

: discoverpompeii.com

Chat with our AI-based Discover Pompeii Support

🛠️ Common Discover Pompeii Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Poor GPS functionality

Fix: Ensure that location services are enabled for the app. Go to your iPhone's Settings > Privacy > Location Services, and make sure that Locati... ⇲

GPS freezes at last location

Fix: Close the app completely and restart it. To do this, swipe up from the bottom of the screen (or double-click the Home button on older iPhone... ⇲

Bugs issue

Requires app restart to fix GPS

Fix: Instead of restarting the app, try toggling Airplane Mode on and off. Swipe down from the top right corner of the screen to access the Contr... ⇲

Inaccurate location tracking

Fix: Ensure that your device has a clear view of the sky to improve GPS accuracy. Avoid using the app indoors or in areas with poor signal recept... ⇲

Limited information on locations

Fix: Look for additional resources such as travel blogs, websites, or guidebooks that provide more detailed information about the locations you a... ⇲

Audio issue

Audio stops when switching apps

Fix: Check if background app refresh is enabled for Discover Pompeii. Go to Settings > General > Background App Refresh and ensure it is turned o... ⇲

Audio narration too fast

Fix: Check if there is an option to adjust the playback speed in the app settings. Some apps allow users to slow down audio narration for better... ⇲

Limited free trial audio

Fix: Maximize the use of the free trial by planning your visits to the most important locations first, ensuring you get the most out of the limit... ⇲

UI issue

No visual aids or pictures

Fix: Explore the app settings to see if there is an option to enable visual aids or images. Sometimes, these features can be toggled on or off in... ⇲

Misleading screen images

Fix: Check for any updates to the app that may correct misleading images. Go to the App Store and update the app if necessary. OR If the image... ⇲

Customization issue

Difficult to match Italian names to English

Fix: Create a simple reference guide by writing down the Italian names alongside their English translations. This can help you familiarize yourse... ⇲

Payments issue

Inability to pay past the paywall

Fix: Check your payment method in the App Store. Go to Settings > [your name] > Payment & Shipping to ensure your payment information is up to da... ⇲