fix problems on Kids TV [iphone]

—— Run into issues on Kids TV? Get help pending when official support gets back to you!

Kids TV: Controls for Youtube

Info:

company: Amsoft SIA

: https://kidstv.family/support

Chat with our AI-based Kids TV Support

🛠️ Common Kids TV Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Video not playing

Fix: 1. Check your internet connection: Ensure that your device is connected to a stable Wi-Fi or cellular network. You can do this by opening an... ⇲

Screen displays upside down

Fix: 1. Check orientation lock: Swipe down from the top-right corner of your iPhone to access the Control Center. Ensure that the orientation loc... ⇲

Payments issue

Subscription issues

Fix: 1. Check your subscription status: Go to Settings > [your name] > Subscriptions. Look for Kids TV in the list and check if your subscription... ⇲

Search issue

Search results are inaccurate

Fix: 1. Use specific keywords: When searching, try to use more specific keywords or phrases related to the content you are looking for. This can... ⇲

Downloads issue

Difficulty finding the app

Fix: 1. Use Spotlight Search: Swipe down on your home screen to access Spotlight Search. Type 'Kids TV' in the search bar to locate the app quick... ⇲

Bugs issue

Free subscription application not working

Fix: 1. Check internet connection: Ensure that your device is connected to a stable internet connection, as this is necessary for the app to func... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

82.0%

Bad experience

12.2%

Neutral

5.8%

~ from our NLP analysis of 516 combined software ratings.

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Private Data Kids TV collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Search History
- Identifiers
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data

Cost of Subscriptions

Subscription: $4.99 Monthly subscription
Premium subscription: $6.99 Premium subscription