fix problems on Orbit [iphone]

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Orbit - Find lost keys & phone
Info:
company: HButler
: https://findorbit.com/help
: findorbit.com
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Bugs issue

Last seen location is inaccurate

Fix: 1. Enable Location Services: Go to Settings > Privacy > Location Services and ensure that Location Services are turned on for the Orbit app.... ⇲
 
Syncing issue

Orbit does not refresh location

Fix: 1. Enable Background App Refresh: Go to Settings > General > Background App Refresh and ensure it is enabled for the Orbit app. This allows... ⇲
 
Notifications issue

Separation alerts are unreliable

Fix: 1. Check Alert Settings: Open the Orbit app, go to settings, and ensure that separation alerts are enabled. 2. Adjust Distance Settings: If... ⇲

Notifications for lost items are delayed

Fix: 1. Enable Notifications: Go to Settings > Notifications > Orbit and ensure that notifications are allowed. Check that alerts are set to show... ⇲

Random alerts without user initiation

Fix: 1. Adjust Alert Settings: Go to the Orbit app settings and check if there are options to customize alert preferences. Disable any unnecessar... ⇲
 
Battery issue

Orbit does not show battery status

Fix: 1. Check Device Compatibility: Ensure that your Orbit device supports battery status reporting. Not all devices may have this feature. 2. U... ⇲
 
Freezing issue

Orbit freezes during use

Fix: 1. Close Background Apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on the... ⇲
 
Compatibility issue

Inconsistent performance with Bluetooth connection

Fix: 1. Check Bluetooth Range: Ensure that you are within the effective range of the Bluetooth connection (typically 30 feet). 2. Remove Interfe... ⇲

Orbit does not support multiple users

Fix: 1. Use Shared Accounts: If possible, share the same account credentials with family members or friends who need access to the app. 2. Explo... ⇲
 
Installation issue

Orbit requires frequent reinstallation

Fix: 1. Update iOS: Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. 2. Clear Storage: Check... ⇲
 
UI issue

User interface is confusing

Fix: 1. Explore Tutorials: Check if the Orbit app has a help section or tutorials that explain how to navigate the interface. 2. Familiarize wit... ⇲
 
Customization issue

No option to mark items as found

Fix: 1. Check for Updates: Ensure you are using the latest version of the app, as this feature may be added in future updates. 2. Use Workaround... ⇲
 
Updates issue

Orbit fails to update properly

Fix: 1. Check Internet Connection: Ensure you have a stable internet connection when trying to update the app. Switch between Wi-Fi and cellular... ⇲
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 what users are saying
Good experience
92.5%

Bad experience
4.1%

Neutral
3.5%

~ from our NLP analysis of 8,368 combined software ratings.

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 Private Data Orbit collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content