fix problems on Kellogg Community Credit Union [iphone]

—— Run into issues on Kellogg Community Credit Union? Get help pending when official support gets back to you!

Kellogg Community Credit Union

Info:

company: Kellogg Community Credit Union

: https://www.kelloggccu.org/about-us/contact-us

Chat with our AI-based Kellogg Community Credit Union Support

🛠️ Common Kellogg Community Credit Union Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Kellogg Community Credit Union logs out frequently

Fix: Check your device's settings to ensure that background app refresh is enabled for the Kellogg Community Credit Union app. Go to Settings > G... ⇲

Password reset issues

Fix: Ensure that you are entering the correct email address associated with your account when requesting a password reset. Check your spam or jun... ⇲

Network issue

Mobile deposit feature often down

Fix: Check for any app updates in the App Store. Sometimes, issues with features like mobile deposit can be resolved with the latest version of t... ⇲

Crashes issue

Crashes during login

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting the app, and choosing 'Offload App'. This will remove the a... ⇲

Crashes when accessing security questions

Fix: Try resetting your security questions through the app or website if possible. This may resolve any issues related to accessing them. OR I... ⇲

Freezing issue

Kellogg Community Credit Union freezes during check deposit

Fix: Ensure that you have a stable internet connection. Switch between Wi-Fi and cellular data to see if the issue persists. A weak connection ca... ⇲

UI issue

Poor menu navigation

Fix: Take some time to familiarize yourself with the app's layout. Consider creating a list of frequently used features to help you navigate more... ⇲

Visual design issues on older devices

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and experiment with different text size and display... ⇲

Compatibility issue

Lack of Touch/Face ID support

Fix: Check the app settings to see if there is an option to enable biometric login. If not, consider providing feedback through the app's feedbac... ⇲

Inability to remember device for login

Fix: Make sure that you are selecting the option to remember your device during the login process. This option may be presented after entering yo... ⇲

Kellogg Community Credit Union does not retain user session

Fix: Check your device settings to ensure that the app is allowed to run in the background. Go to Settings > General > Background App Refresh and... ⇲

Messages issue

Unprofessional messaging format

Fix: If you encounter unprofessional messages, take screenshots and document the issues. This can help you keep track of recurring problems for y... ⇲

Security issue