fix problems on SentriKey Real Estate [iphone]

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—— Run into issues on SentriKey Real Estate? Get help pending when official support gets back to you!

SentriKey Real Estate
Info:
company: SentriLock
: https://www.sentrilock.com/contact-us/
: www.sentrilock.com
Chat with our AI-based SentriKey Real Estate Support
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Security issue

Inability to confirm safety alerts

Fix: Check your app notification settings by going to Settings > Notifications > SentriKey Real Estate. Ensure that notifications are enabled and... ⇲
 
Updates issue

Slow performance after updates

Fix: After an update, it may take some time for the app to optimize. Try closing the app and reopening it after a few minutes to see if performan... ⇲

SentriKey Real Estate locks users out until updated

Fix: Regularly check for app updates in the App Store and enable automatic updates by going to Settings > App Store and toggling on 'App Updates'... ⇲
 
Network issue

Bluetooth functionality fails in low cell areas

Fix: Ensure that Bluetooth is enabled on your iPhone by going to Settings > Bluetooth. Toggle it off and back on to reset the connection. OR I... ⇲

Frustrating user experience in rural areas

Fix: If you experience connectivity issues, try to find a location with better reception or use Wi-Fi if available to improve app performance.... ⇲
 
Battery issue

SentriKey Real Estate drains phone battery quickly

Fix: Check battery usage by going to Settings > Battery. Look for SentriKey Real Estate and see how much battery it is using. If it's excessive,... ⇲
 
Bugs issue

Constant bugs and issues with each update

Fix: Keep a log of the specific bugs you encounter and try to identify patterns. This can help you troubleshoot or find workarounds for recurring... ⇲
 
Settings issue

Difficulties generating one-day access codes

Fix: Ensure you have a stable internet connection when generating codes. If you experience issues, try switching between Wi-Fi and cellular data... ⇲
 
Search issue

Inconsistent search functionality for home data

Fix: Try refining your search criteria by using different filters or keywords. This can help improve the accuracy of your search results. OR I... ⇲
 
Notifications issue

Excessive payment notifications despite auto-pay

Fix: Check your notification settings for the app by going to Settings > Notifications > SentriKey Real Estate. Adjust the settings to limit noti... ⇲
 
Compatibility issue

Limited functionality compared to previous versions

Fix: Explore the app's settings to see if there are any new features or options that may have been added in the latest version that you can utili... ⇲
 
Account issue

SentriKey Real Estate fails to recognize user as owner

Fix: Log out of the app and log back in to refresh your account status. This can sometimes resolve recognition issues. OR Ensure that your acc... ⇲
 
Payments issue

Inability to renew card through the app

Fix: Check if there are any specific requirements or steps for card renewal in the app's help section. Sometimes, certain actions may need to be... ⇲
 
UI issue

SentriKey Real Estate is not user-friendly for new agents

Fix: Encourage new agents to explore the app's tutorial or help section, which may provide guidance on how to navigate and use the app effectivel... ⇲
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 what users are saying
Good experience
47.3%

Bad experience
46.2%

Neutral
6.5%

~ from our NLP analysis of 368 combined software ratings.

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 Private Data SentriKey Real Estate collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Contacts
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Search History