—— Run into issues on NUG Inc.? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Check the app settings to see if there is an option to save your phone number for future logins. If not, try uninstalling and reinstalling t... ⇲
Fix: If you are uncomfortable with location sharing, check if the app has a 'manual location' option in the settings. This may allow you to enter... ⇲
Fix: Use the search function within the app to look for specific products or brands. If they are not listed, check if there are filters applied t... ⇲
Fix: If you are unable to update your expired ID within the app, try logging into your account via a web browser instead. Some apps allow for acc... ⇲
Fix: Clear the app's cache by going to your phone's settings, selecting 'Apps', finding the NUG app, and tapping 'Storage' > 'Clear Cache'. After... ⇲
Fix: Ensure that you are using a valid email address and that it is not already associated with another account. If you suspect it is, try using... ⇲
Fix: Check your internet connection and try refreshing the app. If the problem persists, clear the app's cache as mentioned earlier. This can hel... ⇲
Fix: Check if there are any filters applied in the app that may limit the selection of cartridges. Clear any filters and try browsing the full se... ⇲