fix problems on BGC Pharmacy [iphone]

—— Run into issues on BGC Pharmacy? Get help pending when official support gets back to you!

BGC Pharmacy

Info:

company: Brookshire Grocery Company

: http://brookshiresgrocery.mobilepharmacyhelp.com/

Chat with our AI-based BGC Pharmacy Support

🛠️ Common BGC Pharmacy Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

BGC Pharmacy frequently freezes

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the BGC Pharmacy... ⇲

Slow login process

Fix: Ensure that you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if the login speed improves. 2. Clea... ⇲

UI issue

Confusing user interface

Fix: Take some time to explore the app's features. Familiarize yourself with the layout and where key functions are located. You can also check f... ⇲

Lacks clear prescription status

Fix: Check if there is a 'My Prescriptions' or 'Order History' section in the app. This is often where you can find the status of your prescripti... ⇲

In-app confirmation for refills missing

Fix: After submitting a refill request, check your email for a confirmation message. Ensure that your email address is correctly linked to your a... ⇲

Old version was more user-friendly

Fix: If you prefer the old version, check if you can revert to a previous version of the app by going to the App Store and looking for 'Purchased... ⇲

Difficult to manage multiple prescriptions

Fix: Create a spreadsheet or document to track your prescriptions, including dosages and refill dates. This can help you manage them more effecti... ⇲

Cluttered prescription list

Fix: Try to organize your prescriptions by removing any that are no longer active. Look for an option to delete or archive old prescriptions in t... ⇲

BGC Pharmacy is outdated in appearance

Fix: Check for updates in the App Store to see if a new version with a refreshed design is available. OR Provide feedback to the pharmacy abou... ⇲

Customization issue

No option to filter inactive medications

Fix: Look for a 'Filter' or 'Sort' option in the medications list. If this feature is not available, you may need to manually scroll through your... ⇲

Cannot refill multiple medications at once

Fix: Check if there is a 'Refill All' option in the app. If not, you may need to refill each medication individually. Keep a list of medications... ⇲

Cannot select pickup date

Fix: Check if there is a 'Pickup Options' section in the app. If this feature is not available, you may need to contact the pharmacy directly to... ⇲

No option to comment on refills

Fix: If there is no comment feature, consider keeping a personal log of any notes or comments you want to remember for each refill. OR Contact... ⇲

Bugs issue

Scanner feature not working

Fix: Ensure that your camera permissions are enabled for the app. Go to Settings > Privacy > Camera and make sure BGC Pharmacy is allowed to acce... ⇲

Freezing issue

BGC Pharmacy locks up during use

Fix: Close the app and restart your iPhone as mentioned earlier. This can help clear temporary glitches that may cause the app to lock up. OR... ⇲

Registration issue

Requires new login creation

Fix: If you are prompted to create a new login, ensure you are using a valid email address and follow the prompts to set up your account. Make su... ⇲

Crashes issue