—— Run into issues on TrulyFilipino? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if... ⇲
Fix: 1. Be cautious: Always be skeptical of profiles that seem too good to be true. Look for red flags such as overly attractive photos or vague... ⇲
Fix: 1. Report spam accounts: Use the reporting feature to notify the app about spam or bot accounts. This helps the app's moderation team take a... ⇲
Fix: 1. Look for verification badges: Some dating apps have a verification process. Check if the app offers a way to verify profiles and prioriti... ⇲
Fix: 1. Report fake profiles: Use the reporting feature to notify the app about fake accounts. 2. Verify profiles: Engage in video calls or ask f... ⇲
Fix: 1. Use strong passwords: Ensure your account is protected with a strong, unique password. 2. Enable two-factor authentication: If the app of... ⇲
Fix: 1. Do not send money: If someone asks for money, do not engage further and report the user immediately. 2. Educate yourself: Familiarize you... ⇲
Fix: 1. Report underage users: Use the reporting feature to notify the app about underage users. 2. Adjust privacy settings: Limit your profile v... ⇲
Fix: 1. Use free messaging features: Make the most of any free messaging options available, such as sending likes or short messages. 2. Engage in... ⇲
Fix: 1. Restart the app: Close the app completely and restart it to see if that resolves any temporary glitches. 2. Update the app: Check the App... ⇲
Fix: 1. Check app settings: Go to the app settings and look for the option to block users. If it’s not available, ensure you have the latest vers... ⇲
Fix: 1. Use in-app help resources: Check if the app has a help or FAQ section that addresses common issues. 2. Look for community forums: Search... ⇲
Fix: 1. Stay updated: Regularly check for app updates in the App Store to ensure you have the latest features and bug fixes. 2. Provide feedback:... ⇲
Fix: 1. Check your internet connection: Ensure you have a strong and stable internet connection before starting a video chat. 2. Restart the app:... ⇲
Fix: 1. Check your subscription status: Go to your account settings to verify if your subscription is active. 2. Restart the app: Close and reope... ⇲