—— Run into issues on Traderie? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Close background apps: Double-click the home button (or swipe up from the bottom on newer iPhones) to see all open apps. Swipe up on any... ⇲
Fix: 1. Update the app: Go to the App Store, tap on your profile icon, and scroll down to see if Traderie has an update available. Keeping the ap... ⇲
Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲
Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. Test by opening a web page in Safari. 2. Restart t... ⇲
Fix: 1. Close and reopen the app: Sometimes, simply restarting the app can reposition the ads correctly. 2. Use landscape mode: Rotate your iPhon... ⇲
Fix: 1. Avoid clicking on suspicious ads: Be cautious about which ads you click on within the app. If you encounter a redirect, close the browser... ⇲
Fix: 1. Close and reopen the app: Sometimes, restarting the app can help reset the layout and make features accessible. 2. Use landscape mode: Ro... ⇲
Fix: 1. Check notification settings: Go to Settings > Notifications > Traderie. Ensure that 'Allow Notifications' is enabled and that the alert s... ⇲
Fix: 1. Use the report feature: If you encounter a scammer, use the in-app reporting feature to report them. This helps improve the community. 2.... ⇲
Fix: 1. Keep records: Take screenshots of your transactions and communications to provide evidence if you are wrongfully banned. 2. Appeal the ba... ⇲
Fix: 1. Reset your password: If you are having trouble logging in, use the 'Forgot Password' feature to reset it. Check your email for the reset... ⇲
Fix: 1. Restart the app: Close Traderie completely and reopen it to see if the scrolling issue persists. 2. Update the app: Go to the App Store a... ⇲
Fix: 1. Ensure all devices are updated: Check that Traderie is updated on all devices and that the iOS version is the same across devices. 2. Cle... ⇲
Fix: 1. Use the 'Forgot Password' feature: If you cannot access your account, use this feature to reset your password and regain access. 2. Check... ⇲
Fix: 1. Restart the app: Close Traderie and reopen it to refresh the chat feature. 2. Check internet connection: Ensure you have a stable connect... ⇲
Fix: 1. Refresh the app: Close Traderie and reopen it to refresh the item listings. 2. Check your filters: Ensure that you have not set any filte... ⇲