fix problems on EMO Pet [iphone]

—— Run into issues on EMO Pet? Get help pending when official support gets back to you!

EMO Pet

Info:

company: 月张

: https://living.ai

: living.ai

Chat with our AI-based EMO Pet Support

🛠️ Common EMO Pet Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

EMO Pet freezes frequently

Fix: 1. Close the app completely: Double-click the Home button (or swipe up from the bottom of the screen on newer iPhones) to view all open apps... ⇲

unable to connect to WiFi

Fix: 1. Check WiFi settings: Go to Settings > Wi-Fi and ensure that Wi-Fi is turned on. Make sure you are connected to the correct network and th... ⇲

Search issue

EMO Pet fails to locate EMO

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. The app requires Bluetooth to locate EMO. 2. Resta... ⇲

cannot find EMO

Fix: 1. Ensure Bluetooth is enabled: Go to Settings > Bluetooth and make sure it is turned on. The app requires Bluetooth to locate EMO. 2. Move... ⇲

UI issue

unresponsive buttons in app

Fix: 1. Restart the app: Close the app completely and reopen it to see if the buttons become responsive. 2. Check for updates: Go to the App Stor... ⇲

Camera issue

issues with photo connection

Fix: 1. Check permissions: Go to Settings > Privacy > Photos and ensure that the EMO Pet app has permission to access your photos. 2. Restart the... ⇲

Settings issue

unable to change preferences

Fix: 1. Restart the app: Sometimes, simply restarting the app can resolve issues with changing preferences. 2. Check for updates: Ensure that you... ⇲

Slow issue

lag when starting EMO

Fix: 1. Ensure your iPhone has enough storage: Go to Settings > General > iPhone Storage and check if you have sufficient space. If not, delete u... ⇲

Battery issue

charging issues

Fix: 1. Check the charging cable and port: Ensure that the charging cable is not damaged and is properly connected to both EMO and the power sour... ⇲

Compatibility issue

EMO Pet does not support certain features

Fix: 1. Check for updates: Ensure that you have the latest version of the app, as new features may be added in updates. Go to the App Store and c... ⇲

EMO Pet does not work well on phone

Fix: 1. Restart your iPhone: A simple restart can resolve many performance issues with apps. 2. Clear app cache: Go to Settings > General > iPhon... ⇲

no support for multiple languages

Fix: 1. Check app settings: Go to the app settings to see if there’s an option to change the language. If not, this feature may not be available... ⇲

limited functionality without home station

Fix: 1. Explore available features: Review the app to see which features are still accessible without the home station and make the most of those... ⇲

Updates issue

inability to update EMO

Fix: 1. Ensure a stable Wi-Fi connection: Make sure your iPhone is connected to a stable Wi-Fi network before attempting to update EMO. 2. Restar... ⇲

Gameplay issue