fix problems on Minted [iphone]

—— Run into issues on Minted? Get help pending when official support gets back to you!

Minted: The Address Book

Info:

company: Minted, LLC

: https://help2.minted.com/s/article/minted-app

: minted.com

Chat with our AI-based Minted Support

🛠️ Common Minted Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Envelope designs may not accommodate full names

Fix: Check the settings for envelope design options. Some apps allow you to customize the size and layout of the envelope. Look for options to ad... ⇲

Duplicate envelopes occur despite corrections

Fix: Go through your contact list and manually check for duplicates. Use the app's merge feature if available, or delete duplicates manually to e... ⇲

Uploads issue

Difficult image upload process

Fix: Ensure that the images you are trying to upload meet the app's requirements (e.g., file size, format). If the app allows, try resizing or co... ⇲

Syncing issue

Cannot import specific contact lists from phone

Fix: Check the app's settings to see if there are options for importing contacts. Ensure that the app has permission to access your contacts in y... ⇲

Contacts do not update in real time

Fix: Ensure that the app has permission to access your contacts and that you have a stable internet connection, as this can affect real-time upda... ⇲

Empty occasions section despite imported addresses

Fix: Double-check that the imported addresses include birthday and anniversary information. If not, you may need to manually add these details to... ⇲

Bugs issue

Automatic selection of duplicate names

Fix: Manually review the list of contacts after the app suggests duplicates. Deselect any that you do not want to include before finalizing your... ⇲

Customization issue

No option to choose one duplicate address

Fix: After identifying duplicates, manually edit the contact details to consolidate the information into one entry. This may involve copying and... ⇲

Facebook login does not work with app

Fix: Ensure that your Facebook app is updated to the latest version. Sometimes, compatibility issues arise from outdated apps. OR Try logging... ⇲

No password reset option for Facebook users

Fix: Use the Facebook app or website to reset your password directly. Once reset, try logging into the Minted app again with the new password.... ⇲

Minted logs out frequently

Fix: Check your phone's battery optimization settings. Some devices log apps out to save battery. Disable battery optimization for the Minted app... ⇲

Crashes issue

Crashes upon opening

Fix: Try restarting your iPhone to clear any temporary glitches that may be causing the app to crash. After restarting, attempt to open the app a... ⇲

Minted does not open for some users

Fix: Ensure that your device meets the app's system requirements and that you have enough storage space available. Clear some space if necessary... ⇲

Features issue

No print feature for contact lists

Fix: Export your contact list to a compatible format (like CSV) and use a different app or software to print the list from your computer. OR T... ⇲

No way to share contacts with family members

Fix: Consider exporting the contact list to a file format that can be shared via email or messaging apps, allowing family members to import the c... ⇲

UI issue

Apartment numbers not visible without editing

Fix: Edit the contact details to ensure that apartment numbers are included in the address field. You may need to adjust the layout or format of... ⇲

Data box for names has character limit

Fix: Try using abbreviations or initials for longer names to fit within the character limit. This can help you include all necessary information... ⇲

Notifications issue

No birthday/anniversary alerts

Fix: Check the app settings to see if there are options to enable notifications for birthdays and anniversaries. Make sure notifications are turn... ⇲

Loading issue

Lags when loading contacts

Fix: Try closing other apps running in the background to free up system resources, which can help improve the performance of the Minted app. OR... ⇲

Have a specific Problem? Resolve Your Issue below:

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Bad experience

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Private Data Minted collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Contacts
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Diagnostics